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What to do if you are the victim of a burglary?

2024-03-01T07:34:19.898Z

Highlights: Every year, more than 200,000 households are victims of burglaries in France. It is essential to know and adopt the right reflexes in the event of a burglary. Secure your home with an Orange Maison Protégée alarm. Don't forget to close the door when you are away. Store your valuables in a safe and discreet place. If you are going on vacation, do not hesitate to warn your neighbors and register for the Opération Tranquillité Vacances (OTV)


A burglary is a traumatic experience. Beyond material harm, stress and feelings of insecurity can be difficult


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Every year, more than 200,000 households are victims of burglaries.

A figure on the rise in certain municipalities!

Faced with this observation, it seems essential to know and adopt the right reflexes in the event of a burglary.

Let's take stock of the steps to follow if you are the victim of a burglary.

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1. Contact the police in case of burglary

The first reflex is to try to remain calm in the event of a break-in to the home and to call 17. It is important to report the burglary to the police and not to touch anything so as not to destroy certain evidence to identify the burglars.

Even if you are shocked by the events, you must get to safety and wait for law enforcement to arrive.

Here are some good practices to remember:

  • Stay calm and don't touch anything

  • Call 17 immediately

  • Check if anyone is still there and get to safety!

2. Make a damage report for home insurance

It is important to make a list of stolen items when filing a complaint.

To keep evidence, do not hesitate to take photos or videos of damaged equipment.

The list of stolen items must include several pieces of information such as: the brand, model, serial number and approximate value of the item.

Here are some good practices to remember if you are a victim of burglary:

  • Take photos of the damage.

  • Make a list of stolen items.

3. File a complaint with the gendarmerie or police station

It is essential to act quickly to protect yourself.

Filing a complaint is a key step if you are the victim of a burglary.

You can file a pre-complaint online to save time.

4. Contact your home insurance

To obtain compensation for your loss, you will need to quickly contact your home insurance.

It is also important not to waste time so as not to miss the deadline.

In fact, you will have to notify the insurer within 2 working days.

The amount of compensation varies depending on the type of contract.

Please note that a deductible is included in most contracts.

You can reduce the amount of the latter if you have equipped your house with a video surveillance system.

Here are the best practices for notifying the insurer:

  • Contact your insurer within 48 hours

  • Provide your complaint and the list of items stolen from your home insurance with photos as proof

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5. Strengthen home security to avoid another burglary

One of the first reflexes is to check the security of the home and optimize it.

Here are some tips:

  • Equip your front door, for example by installing an armored door, a peephole, etc.

  • Install an alarm and a surveillance system (including a motion detector)

  • Don't forget to close the door when you are away

  • Store your valuables in a safe and discreet place

Other very simple solutions allow you to avoid this bad experience.

If you are going on vacation, do not hesitate to warn your neighbors and register for the Opération Tranquillité Vacances (OTV) system.

Avoid hiding your keys under the doormat, leaving doors or windows open, etc. Each opening must be protected with remote monitoring or a motion or door opening detector.

Also note that most home alarms are compatible with pets (up to a certain size).

So all you have to do is put all these tips in place to leave with peace of mind.

These frequently asked questions about burglaries

It's hard to stay calm when you're the victim of a burglary.

It is better to find out about the right reflexes in advance to ensure and limit the risk.

Here are answers to the most common questions about this scourge.

What is the deadline for reporting a burglary?

You have 48 hours to notify your home insurance.

It is better not to waste time to notify the police as well.

What steps should you take in the event of a burglary?

Filing a complaint is the first step.

Next, you will need to notify your home insurance.

How to get reimbursed by insurance in the event of burglary?

To obtain reimbursement in the event of burglary, respect the deadline to notify the insurer and list all the stolen items as well as their value.

Source: leparis

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