As of: March 2, 2024, 3:14 p.m
By: David Holzner
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The world of work is changing fundamentally.
Can employers keep up?
A Deloitte study provides insight.
The world of work is changing.
A shortage of skilled workers dominates the labor market.
Home office and hybrid working models are changing traditional structures.
Above all, the increasing establishment of artificial intelligence (AI) presents the world of work with new challenges.
According to the “Human Capital Trends 2024” study by the consulting firm
Deloitte
, work needs to be rethought in order to adapt to technological change.
Many managers are aware of the potential of technological developments, but are usually too hesitant to act.
Employees are demanding more training.
According to Deloitte, only very few people see this as a given.
Over 14,000 specialists and managers from business and human resources from 95 countries took part in the February 2024 study.
In addition, around 1,000 board members and supervisory boards were surveyed about the biggest human resources challenges.
The changing world of work: humanity should be the focus
Technological developments are fundamentally changing the world of work.
(Symbolic image) © Alexander Limbach/IMAGO
According to
Deloitte
, we work in a world whose structures have fundamentally changed.
Work is no longer defined by jobs, the workplace is no longer a specific place, and many workers are no longer traditional employees.
Now you have to rethink.
This change should be countered with people-oriented corporate management.
“Human Sustainability” is what
Deloitte
calls the desirable corporate goal that should focus on humanity – sustainability for people.
Employee well-being should be a priority.
But how are the employees doing with their work and how do they see the future?
Deloitte
is also trying
to answer this in the study.
They asked participants the question: When asked what developments employees are most worried about in relation to their work, 53% expressed concerns about increasing work stress and its impact on mental health.
A third of all cases of depression are said to be job-related, according to a study by the
Federal Institute for Occupational Safety and Health
.
In the
Deloitte
survey , the participating employees continued to list their concerns about the work of the future:
28%: The threat of artificial intelligence taking over jobs
25%: The increasing number of skills required due to technological advances and new business models.
22%: Fear that employers may be able to monitor their work without consent.
20%: A lack of togetherness and belonging due to increased remote or hybrid work
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Digital change: Technology is fundamentally changing work
Artificial intelligence is fundamentally changing work.
In particular, opinions regarding the increased use of AI tools seem to vary widely among employees.
According to a global study by human resources firm
Randstad
, 52% of respondents believe AI will advance their careers rather than cost them their jobs.
In contrast, 39% were concerned about the impact of artificial intelligence on their job.
More than half of those surveyed also said they would like more training opportunities on AI tools.
According to Deloitte
, it is now up to companies and managers
to create the necessary infrastructure and impart the required skills.
Genuinely human achievements are becoming increasingly important with technological developments and form the basis for future business success.
To achieve these goals, according to
Deloitte
, organizations need “digital playgrounds” - protected spaces that encourage conscious experimentation and promote curiosity.
Workers should learn new skills in these digital playgrounds without risking punishment or humiliation for voicing their ideas, questions or concerns, Deloitte said.
They should also be able to experiment with new technologies without jeopardizing business results and gain self-confidence in using the technology.
Managers believe in success: employees are skeptical
Leaders believe they are moving in the right direction.
The employees are rather skeptical.
In the
Deloitte
survey, 89% of managers said they promote human sustainability in some form in their organization.
Only 41% of employees agreed with this statement.
Above all, the rapidly changing qualifications and skills for jobs would be a problem for employees.
The requirements to carry out an activity would change rapidly.
Regular training and briefings should be part of the corporate culture.
Additionally, only 43% of employees said they had improved at their job since joining the company.