"What Hamas did is an unacceptable terrorist attack" and "the hostages must be released immediately".
But "the way the war in Gaza has been waged is that civilians are paying the highest price and this must be clear. Israel has said it is a war against Hamas and not against the Palestinians, but the truth is that this has turned into a collective punishment against the Palestinians", now "enough is enough. We are asking for a humanitarian truce and Ramadan could be an excellent opportunity to reach a ceasefire".
Thus the UN secretary general Antonio Guerres to Che Tempo Che Fa on Nove.
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