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Buyer discovers half-empty packaging and weighs it: “Be careful with Edeka”

2024-03-27T21:04:54.049Z

Highlights: Buyer discovers half-empty packaging and weighs it: “Be careful with Edeka”. One product was even named deceptive package of the year. In Austria, too, a customer did not receive the correct amount when purchasing a block of tofu. This was compensated by the supermarket. (No) The editor wrote this article and then used an AI language model for optimization at his own discretion. All information has been carefully checked. Find out more about our AI principles here.



As of: March 27, 2024, 9:57 p.m

By: Nico Reiter

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Not every product fulfills its promises. A disappointed buyer presents a tofu package that has significantly less content than stated.

Munich – Cases of shrinkage or deceptive packaging are becoming more and more common on the shelves of German supermarkets. In 2023 there were more than ever before. One product was even named deceptive package of the year. In a Reddit forum for vegan nutrition, a user now gives an anti-purchase recommendation. “Be careful at Edeka,” he warns there. After shopping, he weighed the product contents - with surprising results.

Edeka Tofu contains too little product – buyer weighs in

An opened tofu package can be seen in the post. It is “My Veggie Tofu Smoked” from the Edeka own brand. The box promises two pieces. The exact weight is also given: 350 grams, divided into two 175 gram blocks.

However, the product in the photo cannot keep this promise. The buyer reconsidered it. The scale shows 197 grams. It is briefly unclear whether this is the entire contents of the package: “The package says that a glance weighs 175 g. So your block is even heavier than stated, right?” But the photo shows everything that was in the package. “I only received one block instead of 2,” writes the angry customer.

Users speculate about the missing package contents of Edeka tofu - complaint to the manufacturer?

“Most of the time my smoked tofu has more in it than what it says on the package,” says a satisfied customer. “Oh, so you have OP's tofu!” speculates another, who now thinks he knows where the missing grams ended up. Some think the user's reaction is exaggerated. “This is tofu and not coke,” one user criticizes the buyer’s accuracy. “Ad is out!!!,” commented another, probably sarcastically. “I was just a little annoyed,” admits the buyer.

However, one user gives some good advice: “Have you written to the manufacturer? I once had a small feather in loose tea and the company then gave me a generous voucher.” In fact, after a complaint, supermarkets or manufacturers often apologize with a small gift. Because the product is not an isolated case. In Austria, too, a customer did not receive the correct amount when purchasing a block of tofu. This was compensated by the supermarket.

(No)

The editor wrote this article and then used an AI language model for optimization at his own discretion. All information has been carefully checked. Find out more about our AI principles here.

Source: merkur

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