Financial news
Written by: Zhang Weilun
2019-11-30 18:45
Last updated: 2019-11-30 18:47Earlier reports pointed out that a branch manager of Standard Chartered had leaked customer information. Following an earlier statement, Standard Chartered issued a statement today again stating that after a comprehensive internal investigation and review by Deloitte Consulting (Hong Kong), it concluded that the relevant allegations were unfounded, and also pointed out that recent allegations on social media The rumors are also inconsistent with the facts.
The internal investigation was conducted by the bank's independent investigation department. The investigation examined the bank's customer information system, communication (including email), CCTV and other surveillance systems. It also met with relevant staff to understand the incident and found no evidence of data leakage.
In view of the seriousness of the incident, Standard Chartered appointed Deloitte to review the investigation methods and conclusions of the bank's investigation department in a confidential and independent manner in the process, to further guarantee the objectivity and rigor of the bank's investigation. Deloitte's experience in forensic investigation, reference to global investigation methods and frameworks, and industry-leading investigation methods, considers the relevant investigations and conclusions reasonable and sound.
The HKMA has been notified and the investigation results have been presented
The bank pointed out that because the report contained personal data and information related to the bank's internal systems, it did not provide more details to protect customers and data from improper use. The bank also pointed out that it has taken the initiative to notify the HKMA and other relevant regulatory agencies and submit the investigation results.
Standard Chartered pointed out that understanding the public's concern over the incident in the past few months, and thanking customers for their understanding and support, hopes that the statement will relieve public concerns.
At the beginning of October this year, there was an online report that a female manager of Standard Chartered Tsing Yi Branch had stolen other colleagues' accounts with her authority, logged into the banking system to investigate customer information, and handed it over to the family members of the police. Other Standard Chartered, through updating Facebook posts, explained the results of the investigation and pointed out that no leakage of customer information was found. Since then, it has been circulating on the Internet, stating that the internal investigation was conducted by two retired employees of Standard Chartered. Standard Chartered issued a statement on Wednesday to deny it and issued a statement today.
Standard Chartered reiterates that online rumors are not facts and no leakage of customer information
Standard Chartered Fugitive Ordinance