North District Hospital's fixed-line telephone line failure specialist clinic has not been connected for more than 5 hours and another follow-up appointment will be arranged

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Written by: Hu Jiaxin

2019-12-11 21:33

The North District Hospital announced today (11th) that a fixed-line telephone line failure was found this morning and the hospital telephone line could not connect to external telephone numbers. Among them, the specialist outpatient telephone inquiry office service was affected, and the call failed to be connected for more than 5 hours. After being arranged by the supplier, it has been transferred to the mobile phone to maintain the communication service. The hospital stated that in response to this incident, arrangements will be made for follow-up consultations based on the actual situation of the patient.

The North District Hospital announced today (11th) that this morning it was found that the fixed-line telephone line had failed, and the hospital telephone line could not reach external telephone numbers. (Profile picture)

The North District Hospital said that the internal telephone lines were operating normally. After a fixed-line telephone line failure was found this morning, it had immediately contacted the telecommunications supplier for emergency repairs.

The hospital stated that after the failure occurred, the emergency department had arranged to switch to another emergency direct telephone line to maintain communication with the fire department and other departments; the switchboard telephone had been transferred to a mobile phone to maintain communication services.

In addition, due to the telephone service failure, the specialist outpatient telephone enquiry office of the hospital failed to connect the call between 11:10 am and about 4:30 pm. After being arranged by the supplier, it was also transferred to the mobile phone. The hospital stated that, in response to this incident, arrangements will be made for follow-up consultations based on the actual situation of the patient.

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