District 18 News
Written by: Li Yinglin, Chen Kangzhi
2020-01-13 20:45
Last updated: 2020-01-13 20:45Large groups have taken over, and old-style markets have been renovated one after another. The mode of operation of the market has changed in the past ten years, and a new force has emerged in recent days. Maanshan Yao'an Market was renovated for half a year. After reopening in the beginning of this month, it transformed into a cashless trading supermarket "Benwan Aquatic Products". It does not accept cash at all and only uses Octopus, credit cards and other electronic payment methods for transactions. The model has not yet been adopted by Hong Kong people. It is customary, but Maanshan's cashless transaction supermarket is not the first merchant in Hong Kong to operate in this way, nor is it the last. The reporter checked the information and found that the company owns the "Benwan Aquatic Products" brand company and plans to open a third related shop in Tuen Mun.
Recently, the "Benwan Aquatic Products" which has been hotly debated, uses a smart retail model to create a "new concept supermarket". Only Octopus, Visa, Master, Wechat Pay, Alipay and other electronic payment methods are accepted on the market. (Photo by Chen Kangzhi)
The cashless transaction supermarket “Benwan Aquatic Products” that has caused a lot of discussion recently has created a “new concept supermarket” with a smart retail model. Only Octopus, Visa, Master, Wechat Pay, Alipay and other electronic payment methods are accepted on the market, according to its official website. This operation method helps to reduce queues and enables citizens to shop quickly.
The name "Benwan Aquatic Products" is both strange and familiar. It is similar to the renamed "Benwan Market" after Jianhua Group renovated Xiaoxiwan Market in its early years. The area where aquatic products are sold in this marketplace is also called "Benwan" Aquatic products. " According to the information, the directors of Marley Co., Ltd., which belongs to the "Benwan Aquatic Products" brand, are Zhang Qifeng and Ye Mingzhao, and both are directors of Jianhua Group, which shows that they are related to Jianhua. Another Klulu New Retail Co., Ltd., where Zhang Qifeng is also a director, not only makes a commercial registration for the "Benwan Aquatic Products" in Ciyunshan Center, but also owns the brands under the Shuntian, Huaming and Baolin, Jianhua Registration of "Hong Kong Market".
In addition to Tsz Wan Shan Centre and Yiu On Estate, Ma On Shan, Marley Co., Ltd. has also made a commercial registration for the shop on the first floor of Siu Hei Court in Tuen Mun with the same business name as "Ben Wan Aquatic Products". Advertise on the new supermarket business on the site and recruit employees.
Elderly payment requires staff to explain the process
It is said to be the first cashless trading supermarket in Hong Kong. It was "Benwan Aquatic Products" located on the second floor of Tsz Wan Shan Centre, which opened last October. Nearly three months after opening, the reporter visited the shop at noon and found that there were not many people in the supermarket within half an hour. Many customers, especially the elderly, needed cashier staff to assist and explain. The payment process was not smooth; instead, it was located in The first floor of the mall, which is also the traditional market of Jianhua's brand "Hong Kong Market", is a crowded and busy Ciyunshan market. Octopus value-added services are also set up at the on-site information desk. Although some seniors have expressed that they are not used to it, there are staff members responsible for checking out guests. Elderly customers only need to mention two more words when checking out. "The customer has" substantially no doubt "about the payment method.
Customers say that the choice of goods has less influence on the flow of people
The customer, Ms. Qiao, said that she did not like other electronic payment methods, and felt that it was better to use Octopus: "Even if I go to the supermarket, I don't use cash. Too much money is troublesome. I don't need to find an extension with Octopus." When the supermarket was first shopped, like many people, they did n’t know where to “snap cards” on the machine. “It ’s not like other stores. The machine does n’t have an octopus pattern on it.” For the little traffic in the supermarket, Qiao The lady thinks that because there are fewer choices, many of the goods can also be purchased at other large supermarkets, and also thinks that the dining area for diners to eat is a waste of space: "This was once a market, but now the entire market is forced to the first floor." Mr. Zhuo and Zhuo Taizhi, who patronize cooked food in the supermarket, use the ordering machine to place an order and pay, and then they can sit in the dining area and wait for food. The two pointed out that other restaurants have similar ordering machines, so there is no problem in using them.
In fact, in recent years, there have been restaurants and fast food restaurants that maintain cash collection and payment desks. There are also self-service single machines for customers to use electronic payment. Although business methods that do not collect cash at all and only accept electronic payments are not common in Hong Kong, they are not the first. In September last year, the University of Hong Kong announced to students that after the campus meal service was reorganized, the newly opened restaurant will not accept cash and must use Octopus, Visa, Master and other electronic payment methods to pay, and this means that it does not accept cash, and No violation of any law.
As early as 2010, when the then Secretary for Financial Services and the Treasury, Mr Chan Ka Keung, submitted a written reply to the Legislative Council on Members' questions on fiat currencies, he pointed out that the notes issued under the Fiat Currency Notes Issue Ordinance and the Coins Ordinance and Coins, which are the legal tender of Hong Kong, are an effective and legal payment medium. However, in any commercial transaction, both parties to the transaction can determine the terms of the transaction, including the decision as to which payment medium to use.
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