[Bank Rescue City] HSBC has always been aware of the customer's financial needs and has pushed for support

Financial news

Written by: Zhang Weilun

2020-02-06 20:52

The pneumonia epidemic in Wuhan continued to spread. In order to reduce the burden on customers, BOC Hong Kong (2388) introduced five measures, including customer-allowed customers to apply for mortgage loans to "repay interest but not repay principal" for up to 12 months. HSBC, another major bank, points out that it has been maintaining close communication with individual and commercial customers to understand the downward pressure on the economy they face and changing financial needs.

The bank pointed out that a number of measures and services had been announced earlier, including since August 2019, HSBC has launched a number of relief measures to support SMEs and actively share relevant arrangements with the industry. At present, SMEs can apply for a moratorium on principal repayment through the government's two SME loan programs. The bank also waived handling fees and provided guarantee fee subsidies for Jiucheng Credit Guarantee Products of the SME Financing Guarantee Scheme.

HSBC Insurance announced in January 2020 that it will introduce special protection for the new coronavirus for its life insurance customers and their families. If the insured person and his family are diagnosed with the new coronavirus, each person will receive hospital cash compensation and the insured person's premium grace period will be extended to 180 days.

The bank pointed out that it attaches importance to long-term relationships with customers, and in any case, has always closely followed the needs of customers and provided financial support. For customers who may be affected by the coronavirus outbreak, we will make appropriate arrangements based on the specific situation.

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