Delays in delivery or undelivered deliveries are known to many people who are waiting for their parcels. But nobody expected this reason for the delay.
- Parcel carriers really don't have an easy job.
- Again and again deliveries are not delivered or are delayed.
- Nobody expected this honest information from a DHL carrier for the delay.
Annoyed customers: Delivery delays at DHL & Co. are becoming more common
Munich - Who doesn't know the scenario? You order something online , sit at home and wait for your package . You sit in your living room for hours and can't wait to put on your new shoes or read the newly published bestseller. You wait and wait - in vain. Because it just doesn't ring the doorbell.
After a while, you head to the mailbox and find a note from the responsible delivery service. "Receiver was not at home, parcel could not be delivered" or "delivery in delivery, you will be notified when you can pick it up in the parcel shop" are just two of the classics. It is particularly annoying when it says on the slip: "Parcel could not be delivered and will be returned to the sender." For comparison: The number of complaints about parcel services has almost doubled from 6,100 in 2017 to 11,830 in 2018 .de * reports.
As often as something like this happens, it is still not the rule. Parcel carriers really do not have an easy job. The number of parcels increases regularly, while the time for delivery remains the same. Unfortunately, there are also messengers who do not handle the packages properly.
Video: Complaints about post and parcel carriers increased dramatically
DHL parcel carrier real reason for delay
The delivery services have specially prepared forms for the messages in order to be able to indicate the reason for the failure to deliver. In addition to "Shop closed", "No money for delivery on" or "Address incorrect / not found", parcel carriers can also specify a special reason for the delay.
But you rarely see such a reason. As a delay in delivery, a DHL parcel carrier stated that he had simply forgotten the parcel. Certainly not satisfactory, but at least honestly. Can you really be angry?
Check out this post on Instagram
At least he / she is honest
A post shared by Best of Paketzusteller (@bestofpaketzusteller) on Jan 2, 2020 at 5:48 pm PST
The users on Instagram , where the page "Best of parcel delivery" posted, agree in the comments: They find the message extremely amusing. "At least he / she is honest," wrote the page itself, provided with two smiling smileys.
Of course, the fact that the information is genuine remains unconfirmed. But there is also no evidence of counterfeiting.
tf
* tz.de is part of the nationwide Ippen-Digital editors network.