A solution for those who park poorly? By whatsapp you can already know where it is allowed to leave the car

02/19/2020 - 12:17

• Clarín.com
• Cities

Poor parking was the second most sanctioned offense in the City of Buenos Aires during 2019 behind speeding. With 994,477 minutes worked, it represented 32.4% of the infractions. The fine costs $ 2,140 (100 UF). And if the badly parked vehicle is occupying places reserved for emergency services, bus stops, garage entrances, bike lanes or exclusive lanes, or is in the Macro and Microcentro, the penalty is $ 4,280 (200 UF). And if you are obstructing a ramp for the disabled or in a pedestrian area, of $ 6,420 (300 UF).

In order to reduce the number of infractions, and at the same time provide a solution for motorists looking for spaces to leave their vehicles in a City that does not have them , Boti , the chat of the Buenos Aires Government, adds a function so that the neighbors can Know, in real time, where parking is allowed.

Thus, through WhatsApp, you can know how the rules are in each neighborhood. The information was collected for 6 months by a team from the Ministry of Transportation and Public Works, which carried out a comprehensive survey to evaluate and collect current parking regulations and be able to turn it over to the City's chatbot .

How to do First of all, those who are not yet connected, should schedule the number 11-5050-0147 , or enter from your cell phone to the web https://buenosaires.gob.ar/ChateaBA . It works both from the cell phone and from the desktop version of whatsapp.

Boti, the chatbot of the Buenos Aires Government, already has information on where parking is allowed in the City.

At that time the chat with Boti will be activated. In the case of parking, to know if the area is enabled, you must enter the exact address or street intersection. You can also use the resource to send the location . At the moment, an answer is received. And the queries are active 24 hours.

The answers are, for example, that in a certain block it is forbidden to park on the left hand during 24 hours; or else parking is enabled after 9pm.

The Ministry of Innovation and Digital Transformation of the City also worked on the development of the new functionality. "Boti is the clear example of how technology, and in this case Artificial Intelligence, is fundamental when it comes to approaching neighbors and thinking about solutions, " said Fernando Benegas, in charge of the area.

Boti, the chat of the Government of the City of Buenos Aires.

"Smart mobility is one that provides creative solutions using technology to improve people's quality of life, " said Juan José Mendez, secretary of Transportation and Public Works.

The case of parking, in addition, is key to the ordering of complicated Buenos Aires traffic . The implementation of measured parking in more neighborhoods is still delayed. And garages, according to a Clarín survey, can cost up to $ 150 an hour in the central area.

"Ordering parking in the City is part of a job that we have been intensifying in recent years so that the neighbors have more possibilities to travel. Let's think that 1,600,000 cars, 37,000 taxis and 10,000 buses per day circulate in the City. It is extremely important that we generate the necessary policies to keep the traffic tidy and that Buenos Aires is an accessible city for all, "said the head of Cabinet of the Buenos Aires Government, Felipe Miguel.

For years, the City began to implement other chatbots that worked through the web and on Facebook. Then, at the end of 2018, they unified to offer a better experience with the launch of Boti on Telegram, Twitter, Facebook Messenger and on the Buenos Aires website. But its true takeoff occurred when it was implemented in Whatsapp , the main communication channel in more than 95% of the country's smartphones. One year after its implementation, it already has almost 1 million unique users.

In this way, through the chat you can know the requirements and steps to follow for all the procedures of the City. And at the same time it provides information on infractions, with the option to request a referral to a controller for resolution; the status of the claims requests of the Single System of Citizen Attention (SUACI); traffic cuts; the offer of events offered by the City and the services by proximity referred, for example, to police stations, firefighters, EcoBici stations; and even the weather and the latest government news.

According to sources from the Buenos Aires government, Boti will allow in the coming months to make a complaint and know its status, know when the next subway or train will arrive , report a badly parked car and take out any medical shift in public hospitals in the City. It will also respond to images and audios, and offer much more personalized options that are being developed.

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