Burst
Written by: Peng Kaixin, Chen Leilei
2020-07-06 10:47
Last update date: 2020-07-06 11:32The government announced a few days ago that the "Cash Distribution Plan" with a payment of 10,000 yuan can receive the money as early as today (6th). In the early hours of this morning, some netizens have indicated that their accounts have a government record of overdue. Many people are anxious to check whether they have received the money, but this morning, customers of HSBC and Bank of China have responded that they cannot log in to personal online banking.
At 10 o'clock this morning, a reporter of "Hong Kong 01" tried to log in to his personal account with the HSBC mobile application, and found that the login failed, saying "the Internet banking service is temporarily unavailable", and the web version shows "This system is currently undergoing system update. , Temporarily unable to provide services. Please forgive me for any inconvenience."
HSBC issued a notice on the website, saying that due to high network traffic, customers may experience short delays or intermittent connection problems when logging in or using online or mobile banking. We apologize for any inconvenience caused to customers, and the service will return to normal as soon as possible.
In addition, some Bank of China customers also reported that they were unable to log in to their online banking account. The Bank of China online banking page showed, "The connection has been terminated due to unstable network connection or overtime operation. Please restart your browser to log in. "" The mobile version of the financial management service failed to enter the login interface. Some Bank of East Asia customers were unable to log in to Internet Banking this morning, and then returned to normal.
"Hong Kong 01" is inquiring about the cause of the failure to relevant banks.
In this year's Budget, the government announced the distribution of 10,000 yuan to Hong Kong permanent residents aged 18 and above, and registration began on June 21st. The earliest batch was originally scheduled to begin collecting money on July 8th. Earlier the government stated that 4.3 million qualified persons who had been electronically registered by the bank from June 21 to 30 could receive the money within two or three days from the beginning of today.
Government sent money 10,000｜HSBC Hang Seng Zhongan users first received money netizens praise on time
HSBC HSBC Bank of China Bank of East Asia