Social News
Written by: Yuan Shu
2020-11-16 13:11
Last update date: 2020-11-16 13:12
After buying a new home, many people will look for a decoration company to decorate the unit in order to turn it into an ideal home.
However, renovation projects often cost hundreds of thousands or even more than one million yuan. If goods are found to be incorrectly handled during the renovation period, additional projects are continuously added to cause overspending, or even completion indefinitely, once the quotation provided by the decoration company is ambiguous, It is difficult for consumers to use it as a basis for recovery.
In the first 10 months of 2020, the Consumer Council received a total of 107 complaints about renovation works. Therefore, the Consumer Council tested 11 renovation works and interior design companies for a unit with a saleable area of about 400 square feet. I found out that each quotation sheet covers a wide range of items, and the level of detail is very different. Only 2 quotations are more detailed and comprehensive. The remaining 9 contractors only list the contract terms simply, not even the contract terms. The practice is extremely different ideal.
The contractor with the lowest score has only one quotation for the total amount, and other details are not available.
Only two have detailed contract terms
Out of a full 10 points, 11 companies scored an average of 5.5 points. Among them, the detailed "contract terms" performance was the worst, only 2 had more detailed and comprehensive quotations, and 6 only mentioned the terms and conditions simply, such as "as above The price of the project will be changed and the two parties will discuss it separately," and there are three others without mentioning it, which is extremely unsatisfactory.
Of the two contractors with the lowest scores, one was only listed in the first quotation, simply listing the project and the total amount, and the other had only the total amount, and other details were not available; only 5 contractors were in the quotation The estimated renovation period is listed above.
Pay attention to the cost of demolition before the start of the project and go through the temporary power supply procedures as soon as possible
As for the decoration project, what are the precautions?
Before the start of the renovation project, both consumers and contractors are responsible for clarifying the objects that need to be removed and preserved in the house, and formulating compensation or treatment methods for any damage to objects or installations during the process, including the disposal of construction waste and temporary protection All measures may constitute charges. Consumers need to pay attention to whether the quotation includes government construction waste disposal charges.
In electrical projects where disputes are more common, the Consumer Council reminds consumers that if it is determined that temporary power supply is needed in the unit during the renovation project, they should go through the formalities as soon as possible to avoid project delays. Consumers should request the contractor to provide the location of the switch How to charge.
Pay attention to specific materials and brands for muddy water, paint, and woodworking projects
In mud water projects, paint projects and woodworking projects, consumers need to pay attention to the charges for different fabrics and types.
When doing muddy works, consumers should not forget the detailed charges for the waterproof part; for painting works, you need to pay attention to whether the old paint will be shoveled away. The charges will be different from those directly on the wall; and for woodworking projects, the contractor needs to provide drawings, Consumers need to sign and confirm information such as dimensions and materials for future reference.
In addition, residents of older buildings may change their water pipes. It is best to list the materials and origin of the pipes and fittings used in the quotation. It is better if the brand is listed.
The Consumer Council recommends that the deposit for the first phase should not exceed 40% of the total amount of the project.
(Profile picture)
The first deposit should not exceed 40% of the total
Because of the relatively large amount of renovation works, the industry generally accepts installment payments. The Consumer Council has received many complaints. For example, after consumers have paid a large deposit, the goods are not matched and the progress is slow, so the first recommendation is The deposit for the period should not exceed 40% of the total amount of the project, because if the project is "unfinished" in the early stages, consumers will suffer heavy monetary losses.
The Consumer Council also reminded that the quotation should specify whether the construction period only includes the engineering project or the custom-made timber construction period. In addition, consumers should remember to check whether the coverage is suitable for the renovation project when purchasing insurance.
The Director-General of the Consumer Council, Huang Fengxian, said that home decoration is a fragmentary industry, including design and decoration, and pure decoration. He believes that the most important thing in the industry is self-discipline. When quoting, "be careful and careful", so that consumers can compare and avoid In the future, disputes caused by quotation issues, or even unfinished, will also improve the goodwill of the industry.
When asked whether it is necessary to legislate and regulate, she did not deny it, but believes that the industry situation can be observed at this stage.
The Consumer Council also reminded that it is best to list various details when quoting, pay attention to whether there are special terms, and make relevant records.
Consumer Council｜Measured 35 types of dried pasta with the highest content of foreign matter "Nissin" and "Masha"
Vacuum Cleaner 2020 | 15 wireless vacuum cleaners recommended with Consumer Council score 8 things to pay attention to before buying
The price of oil in Hong Kong is extremely high. Global Consumer Council launches "Oil Price Information Link" to help consumers set prices
Consumer Council pushes gas price App, the only help for drivers
01News
Consumer Council Testing, Investigation, Building Inspection
