The campaign is well received - too well.
Because the rush for the free FFP2 masks is too big, the pharmacy employees have to explain - also in Munich.
The health system is groaning under the Corona * pandemic.
For old people or those with previous illnesses there are free FFP2 masks in pharmacies.
In Munich, some customers went away empty-handed - that caused frustration.
Follow the Corona events in Munich in our current news ticker *.
Munich - The government's campaign is so successful that there is trouble ...
All over 60s and people with certain pre-existing conditions have been receiving three FFP2 masks per person in pharmacies for free since Tuesday
.
Problem: Since the matter is knitted with a hot needle, the
mask replenishment
is a long time coming in some places.
This causes annoyance for some customers who have so far received nothing.
Like Christine L. (73) from Munich.
Her husband (77) wanted to pick up three masks from a pharmacy on Wednesday, i.e. on the second day of the free campaign, in addition to a drug.
"
Then you only gave him one - and they said you didn't have more,"
reports the 73-year-old.
When she later asked by phone when she could pick up her masks, she was abruptly turned away and said that there were no more free masks.
"I was annoyed about the way," says Christine L.
"Nobody has to panic that they won't get any more"
Several other Munich
residents also contacted
the tz: either because they
had to go to
several
pharmacies
to get their masks - or because they found the
information from politicians insufficient
.
The pharmacists give the all-clear.
Dr.
Peter Sandmann, who runs four pharmacies in Munich, reassures everyone who has not yet received any free protection.
“Nobody has to panic that they won't get any more,” he says.
There are enough masks on the market, but they cannot keep up with delivery to all pharmacies at the moment.
“
In addition to delivering the Christmas gifts and parcels in lockdown, the masks also have to be brought to the pharmacies,
” he explains.
Just like Thomas Metz, spokesman for the Bavarian Pharmacy Association, Sandmann recommends checking with his local pharmacy to see if there are masks before you set off.
Home delivery is also possible at many pharmacies.
According to Metz, the sometimes
bumpy start is due
to the short planning lead time for the pharmacies.
The first issue period for the free masks runs until January 6th, after which there should be vouchers from the health insurance companies.
weg - * tz.de is part of the Ippen network.
