The online registration for the corona vaccination causes problems for many seniors.
Aid initiatives report an unexpected rush.
The desperation is great.
Seniors aged 80 and over can register for the corona vaccination
For the online portal you need an email address and a mobile phone number
Many people despair of the system
Bad Tölz-Wolfratshausen
- The volunteers are inundated by the flood of inquiries: Because the registration for the Corona vaccination appointments poses major problems for many seniors, several voluntary initiatives in the district have offered their help.
It was not clear to the volunteers in advance which onslaught of the club members would roll over.
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Eva-Maria Rühling from citizens for citizens
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Eva-Maria Rühling from the Wolfratshauser Neighborhood Aid Association Citizens for Citizens makes "60, 70 phone calls a day" according to her own statements.
Since the weekend “hundreds of desperate people have contacted me”.
Hans Lincke reports something similar from the computer seniors Bad Tölz-Wolfratshausen.
"From Saturday to Monday, I answered 140 inquiries," said Tölzer in an interview with our newspaper.
Seniors aged 80 and over can register
As reported, seniors over 80 years of age have had the opportunity to register for vaccination appointments for a few days.
The problem: "The telephone hotlines are constantly overloaded and there is almost no getting through," Rühling notes.
"Online registration is already difficult for many older people", adds Lincke, "and the program is insanely flawed".
For example, senior citizens would have to provide both a cell phone number and an email address - "some have neither one nor the other".
In addition: Some existing addresses “are not accepted by the system at all”, Lincke observed.
A caller was rejected "because the program did not accept the place of residence Greiling".
The consequence: "Out of 20 attempts we can sometimes only complete five because the online program does not work".
Lincke's conclusion: "The organization totally failed."
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Hans Lincke from the computer seniors
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The head of the Computer Seniors Initiative has now posted step-by-step instructions for online registration on the association's website. “The page is not called up too often,” he says.
In cooperation with the Wolfratshauser vaccination center, Eva-Maria Rühling found another way of registering senior citizens for the vaccination: Rühling makes a list of all callers and their telephone numbers every day.
In the evening she hands it over to an employee of the vaccination center at the Wolfratshauser Kreisklinik.
"Then the pensioners are contacted and can make an appointment." Lincke would like to create a similar solution: "I asked the district office whether something like this could not also be set up for the southern district and staffed by employees from the district office." The advance has not been crowned with success.
Helpers organize transport services
If the registration worked, for some seniors only the first hurdle on the way to the corona vaccination has been cleared: "Older people who are not mobile do not know how to get to the vaccination appointment at all," reports Eva-Maria Rühling .
For those affected from the area between Geretsried and Icking, the Association of Citizens for Citizens, in cooperation with the German Lifesaving Society (DLRG), can organize a transport service.
"But we're already getting inquiries from Walchensee and Gaißach - we can't do that at the moment."
The seniors "are sometimes completely desperate", confirms Lincke, who not only has to help with making appointments as part of his voluntary telephone service, but also has to comfort many callers: "Some cry out of desperation and are very concerned that they will not be vaccinated." Rühling and Lincke emphasize in unison: "We like doing this work and are happy when we can help." That it is necessary for volunteers to be so committed, "is very, very sad," says the Tölzer.
Dominik Stallein
Contact
Eva-Maria Rühling, telephone number 0 81 71/9 19 34 20 Hans Lincke, telephone number 0 80 41/13 95.
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