There are big problems with the nationwide Corona hotline.
The media report.
Some countries assign vaccination appointments through this.
Apparently there is a major problem here.
Berlin - According to a report, there are still major problems with the 116117 hotline, which is used to assign corona vaccination appointments in some federal states.
From January 1st to January 20th, 6.8 million callers dialed the number to talk about the
subject of corona vaccination
, reported the
Bild
newspaper on Friday.
But only 4.9 million were forwarded to the responsible federal states, where ultimately only 1.6 million telephone calls were accepted.
Massive problems with the Corona hotline 116117
The newspaper relied on statistics from the National Association of Statutory Health Insurance Physicians (KBV) for the Federal Ministry of Health.
The KBV operates the hotline 116117, which provides contact with the medical on-call service around night and on weekends.
The hotline also helps to make appointments with certain specialists.
According to the newspaper, the data overview in the period in question recorded a peak in calls about vaccination on January 12, when 1.2 million calls were received on that day.
Accordingly, appointments for vaccinations began in Hesse on January 12 and new appointments were activated in Schleswig-Holstein.
Appointments are made via vaccination hotlines - 80-year-old criticizes the offer
The chairman of the Seniors' Union, Otto Wulff, demanded in the newspaper "to examine the possibility of making appointments by letter by post." The capacities of the vaccination hotlines would also have to be increased.
The President of the Social Association of Germany (SoVD), the 80-year-old Adolf Bauer, told the newspaper: “I tried unsuccessfully to get an appointment both by phone and by email.
When busy on the phone, there is a message on the Internet that all free appointments have been taken and I would like to try again later. "Appointments must be made easier and faster, demanded Bauer.
"Older and disabled people in particular need a user-friendly offer." AFP
* Merkur.de is part of the Ippen-Digital network
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