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Transavia: flights, ticket prices, reimbursement ... Everything about the airline

2021-03-03T12:04:45.072Z

The low-cost subsidiary of the Air France-KLM group is gaining momentum in France. In 2021, Transavia is also increasing its services to Europe and the southern Mediterranean, with Spain, Greece and Portugal in the lead.



Domestic and international flights: what is Transavia planning for 2021?

Despite the air transport crisis, Transavia, the low-cost short and medium-haul company of the Air France-KLM group, continues its rise in its historical markets: France, Europe, with a predominance of southern countries Mediterranean including the Maghreb.

In 2019, it carried 7.4 million passengers, an increase of 5% compared to 2018. The company has not communicated its attendance figures for 2020,

annus horribilis

for air transport due to the epidemic of Covid-19.

Transavia is due to receive eight new aircraft by summer 2021, its fleet totaling

48 Boeing 737-800s with 189 seats

.

In

France

, its domestic market, it is taking over the lines previously operated by Air France or by Hop: Orly-Biarritz, Nantes-Nice, Nantes-Marseille, Nantes-Toulouse ... In 2021,

20 new

regular

lines are

created, departing from 'Ajaccio, Bastia, Biarritz, Brest, Marseille, Montpellier, Nantes, Nice, Orly, Rennes, Toulon and Toulouse.

Read also: From this summer, Transavia will increase air links between French regions

Internationally

, several new routes are inaugurated this summer, with a view to the holidays.

From Paris-Orly

, travelers can set sail for Santiago de Compostela (Spain) and Sfax (Tunisia).

From Nantes,

flights open to Spain with Malaga and Palma de Mallorca (Balearic Islands);

Italy with Rome;

Greece with Rhodes and Santorini, in the Cyclades.

The beaches of Mallorca (here Calo des Moro) are now accessible from Nantes and Lyon airports.

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From Lyon

, passengers will now be able to fly to new destinations in Spain (Palma and Valencia), and Greece (Santorini and Rhodes).

Read also: Why drinking alcohol on planes is always a bad idea

From which airports (and which terminals) to depart in France?

Transavia bases its planes at four French airports.

In addition to its historic Paris-Orly platform, from where its aircraft take off from terminal 3, the company with white and green Boeing is also established in Nantes-Atlantique (terminal 3), Lyon-Saint Exupéry (terminal 3) as well as than at Montpellier-Méditerranée airport (single terminal).

To read also: Surgical mask, FFP2 ... Which model do you need on the plane?

Which destinations does Transavia cover?

Faro (Algarve), one of Transavia's flagship destinations in Portugal.

Digitalsignal - stock.adobe.com

The top three markets for Transavia are currently Portugal, Greece and Spain.

Before the pandemic, Morocco was also one of the company's flagship destinations.

More generally, the carrier currently flies to 80 destinations in France, Europe and the Mediterranean rim for a call price of € 34.

Less than half of the flight programs have been carried out at the start of the year.

"The service of the network remains dependent on the health situation and the conditions of entry into the countries",

specifies the management of the company in

Figaro.

Read also: All our practical advice for traveling

What are the pricing conditions for baggage on a Transavia flight?

Each ticket holder is entitled to one

piece of hand luggage

, such as a backpack or a cabin suitcase, free of charge.

In addition, passengers may take an accessory such as a small purse or laptop bag, provided the total weight does not exceed 10 kg.

For

checked baggage

, however, you will have to pay, online or when checking in at the airport, an amount ranging from € 18 to € 34 (15 kg baggage, depending on the route) and up to 73 to 90 € (50 kg baggage).

The

tickets costs

"more"

include checked baggage of 20 kg and those in

tariff

"max"

include a baggage of 30 kg.

Finally, note that you can divide your checked baggage into five different pieces per person if the total does not exceed 20 or 30 kg.

Read also: Mask, virucide, green sunscreen… The essentials to slip into your suitcase

What are the services on board a Transavia flight?

Faithful to a

low-cost

airline strategy

,

the company only offers paid on-board services.

All meals or drinks are the responsibility of the passenger.

For example, you will have to pay € 2.50 for a coffee, € 7 for a breakfast menu, € 10 for a savory snack menu.

A sale of

duty-free

products

is available on all flights.

What loyalty program at Transavia?

Despite its status as an Air France subsidiary, Transavia does not fully grant rights to the Flying Blue loyalty program.

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A subsidiary of the Air France-KLM group, Transavia France is naturally affiliated to the Flying Blue loyalty program.

Be careful, however: the basic rate does not allow you to accumulate

miles

.

Only passengers in possession of a ticket at “plus” and “max” fares can collect and use them on the Flying blue site.

Read also: Passenger transfer between Air France and Transavia: are customers the big losers?

How and when to register online on the website and mobile application?

Online check-in opens 30 hours and closes one hour before flight departure, departing from French airports.

Everything takes place at this address on the web, or on the Transavia application.

How do I postpone a flight or get a refund for a Transavia ticket?

If you have a reservation for an upcoming flight and are unwilling or unable to travel, it is currently possible to request a deferral without a change fee.

The measure runs until October 30, 2021 inclusive.

“You can make this change up to 2 hours before your flight.

A price difference may however apply if the price of the new flight is higher, ”

specifies the company at

Le Figaro.

For a full refund of his ticket, this is only possible if the flight is canceled by the company.

Read the file: Travel insurance: information and advice from Le Figaro

Can I travel with my pet?

You can take a cage of up to 10 kg with you and your pet's weight must not exceed 8 kg.

For a dog or cat in the cabin, the company indicates that the animal must fit in a container not exceeding 40 x 30 x 24 cm, like any cabin baggage.

The cost will be 45 euros per animal for a one-way ticket, regardless of its size or weight.

Can I pay for my tickets with holiday vouchers?

It is not possible to pay for Transavia tickets by holiday voucher.

The different payment methods accepted are detailed at this address.

Read also: Hotels, restaurants, transport ... How to use your holiday vouchers?

How to contact the company?

By phone, from France: 08 92 05 88 88 (0.50 € / min).

By social networks: via Twitter or Facebook.

By WhatsApp

Source: lefigaro

All news articles on 2021-03-03

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