"Hellish journey",
"it's hell"
,
"I can't take it anymore"
... Here and there, testimonials from desperate customers are pouring into online forums.
All have seen their flights canceled due to the health crisis and hope that their airline will finally pay them the expected reimbursement, sometimes for nearly a year.
To the disappointment of not having been able to leave French soil, is added the exasperation or even anger at air carriers reluctant to apply European law.
However, the latter provides that in the event of a canceled flight, the company must reimburse the full ticket within seven days.
But the crisis having paralyzed air traffic and led to an avalanche of flight cancellations and reimbursement requests, winning the case is often a challenge.
Read also: The interminable descent into hell of the airlines
Nuria knows something about it.
This Spaniard who has lived in France for twenty years regularly returns to her native country where her parents still live.
Last June, she
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