Financial News
Written by: Kuang Yueting
2021-05-03 23:11
The last update date: 2021-05-03 23:11
Hong Kong health care products company Vita Health announced that it has cooperated with Oracle to use cloud solutions Oracle Cloud CX and Oracle Retail Xstore Point-of-Sales to simplify related operations of stores and counters in remote areas, eliminating the need to run data centers and manage hardware by itself And maintain the sales network and other troubles.
At the same time, Oracle Cloud CX is used to automatically process customer interaction and segmentation processes, accurately classify customer categories and establish customer profiles, and optimize the customer experience of retail stores.
At present, Vital Health operates more than 60 retail stores and counters in Hong Kong and Macau.
Chen Xiling, chairman of Vital Health, hopes to use Oracle's data analysis and international retail system integration capabilities to help the group optimize customer sales and management processes, provide precise marketing and product recommendations for the specific needs of different customers, and also contribute to the future internationalization of business Be fully and forward-looking preparations.
Lu Weiquan, the vice president of Oracle and the managing director of Hong Kong and Taiwan, said that he is very pleased to provide suitable cloud solutions for Vital Health, and support it to build accurate cloud infrastructure with high security, high performance and high stability. Customer experience and customer relationship management provide customers with more considerate services. At the same time, it helps Vitachem use technology to save labor costs and focus more on improving the quality of its products and services.
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