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Digital vaccination pass introduced: rush to vaccination hotline - app causes confusion

2021-05-07T16:48:17.629Z


The district of Ebersberg is pushing forward nationwide with its digital corona vaccination pass. Not all of them come along so quickly.


The district of Ebersberg is pushing forward nationwide with its digital corona vaccination pass.

Not all of them come along so quickly.

District

- The interest of the citizens in the district of Ebersberg in the pilot project “digital vaccination pass” is literally overwhelming: As a result of the Ebersberger Zeitung's reporting on the subject, the hotline of the vaccination center collapsed under the onslaught of those interested in vaccination.

Around 2,500 callers wanted to know how to get the app certificate from the developer company "aLive Services" on Tuesday alone.

Corona pilot project in Ebersberg: digital vaccination pass introduced - seniors with technical problems

Citizens who were vaccinated in doctors' offices or through their work in the district clinic also reported to the EZ editorial team because they wanted to register - which, however, has so far only been possible for those who were vaccinated directly through the vaccination center.

Technically less experienced seniors who were vaccinated before April 19, the day on which the offer started silently in the vaccination center, had technical difficulties with online registration.

Confusion caused, for example, that the mobile phone app is neither available in the Apple nor in the Android app store, but only an interim solution from the operator can be downloaded from its website www.pass.health.

The district administrator promotes understanding for the “teething problems”: “We are probably the first district in Germany to have introduced a digital vaccination card,” says Robert Niedergesäß (CSU), “and therefore ask for your indulgence if not yet at the beginning of the introduction everything is running smoothly. "

Digital vaccination pass in Ebersberg: District Office promises better assistance - "Asking for forbearance"

The district office is struggling to readjust: Anyone who cannot cope with the digital offer can request support by e-mail to hilfe@pass.health;

the Magdeburg operator can also be reached by phone (0391) 99 98 10 01 daily from 6 a.m. to 10 p.m.

On the website of the District Office, www.lra-ebe, de, there is the flyer for the app, further information and the link to register for those who have already been vaccinated on the coronavirus page.

All news from the Ebersberg district at the Ebersberger Zeitung. By the way: Everything from the region is now also available in our new, regular Ebersberg newsletter.

Source: merkur

All news articles on 2021-05-07

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