Man participates in laser treatment and accuses doctor of negligence causing severe burns and disfigurement to recover medical expenses

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Written by: Zheng Cuibi

2021-06-21 13:55

Last update date: 2021-06-21 19:53

Another medical beauty treatment is suspected to have happened!

Mr. X (pseudonym), who is 40 years old and engaged in the retail industry, complained that he received a laser treatment at a medical center in mid-March this year. It was suspected that the doctor in charge of operating the instrument was negligent and used excessive energy, which caused severe burns on the face. The same disfigurement.

The victim appeared today (21st) and said that he had felt pain and burning during the laser treatment, "It looks like a fire and stinging!" But the doctor still described the condition as normal, and Mr. X's cheeks became red and pus afterwards, and he spontaneously Seeking medical advice from a dermatologist, it was confirmed that he was suffering from severe burns. The medical expenses were as high as 310,000 yuan. The incident also caused him psychological trauma. He now needs to seek medical treatment in a psychiatric department.

He will lodge a complaint with the medical committee about the doctor and also consider filing a civil lawsuit.

Mr. X visited a medical center last year to purchase a wart removal treatment. The staff gave several free treatments, including the "Picosecond Honeycomb Treatment". However, on March 19 this year, when the last "Picosecond Honeycomb Treatment" was performed, The responsible doctor named Zeng recommended Mr. X to switch to "CO2 laser treatment", but did not explain the related risks. Mr. X believed in the doctor's professionalism, so he agreed to switch.

Mr. X suffered severe burns after receiving the laser treatment. He appeared today and accused the doctor in charge of negligence.

(Photo by Zhang Haowei)

Mr. X pointed out that since he would apply anesthetic ointment before the treatment, he would not feel pain but only a burning sensation in the past. However, when he received the "CO2 laser treatment", he felt abnormal pain, "My name is 咗出嚟, it seems The fire is tingling!" However, the doctor pointed out that this was a normal situation, and told him that it might be "it's just that the anesthetic plaster has passed," and asked him to bear with it.

Mr. X reluctantly completed the treatment, and later saw blood stains on his face, but the doctor still said that he only needs to do more moisturizing, and he can recover in four to five days without medication.

However, Mr. X's skin started to become red and pus was found in the evening. It lasted for four or five days and he needed to buy anti-inflammatory drugs by himself.

He also had a fever for three days, and his face felt hot like fire, very painful, and could not sleep at all.

The photo provided by Mr. X shows that his forehead, cheeks, nose, and chin are all covered with wounds, and the position coincides with the part receiving the laser.

Mr. X said that the incident also caused him psychological trauma, and he now needs to seek medical treatment in a psychiatric department.

(Photo by Zhang Haowei)

Also consult a dermatologist: severe burns and excessive lasers are the main cause of injuries

At the beginning of April, he went to see a doctor surnamed Zeng for a follow-up consultation. However, the doctor said that he "can only wait for the skin to recover slowly." He did not admit that the treatment had caused Mr. X to be injured. Caused by skin problems.

Mr. X then consulted a dermatologist on his own. The doctor judged that Mr. X had severe facial burns and pointed out that too much laser was the main cause of the injury. As a result, Mr. X also had roseola and obvious hyperpigmentation of the skin after inflammation.

Mr. X showed the wound under the mask to reporters. Even after three months of the incident, there was still a laser "single frame" mark. There were also light scars on the cheek wound. His skin cannot be irradiated by the sun. "Oh, yes. Sun, don’t get hot.” ​​He said frankly that the incident caused him great psychological trauma. He lost his self-confidence, did not dare to see people, was unable to see a job, and affected his income.

His temper became even more irritable. He needed to see a psychiatrist if he went to the house and he needed to see a psychiatrist. “If you visit a dermatology department every week, you should go to a psychiatric department.” Although he improved after taking the medicine, his hands and feet were shaken. .

Mr. X asked the Democratic Party’s medical policy spokesperson Yuan Haiwen for help and obtained a medical report. He learned that the general "CO2 laser treatment" would only use a laser of 6 to 7 Watts at most. However, when Dr. Zeng used a laser of Mr. X, he used a 12 Watt laser, Yuan Haiwen Reprimand the doctor for negligence and excessive use of energy.

At the end of last month, Mr. X had a meeting with the medical center and a doctor surnamed Zeng, but the other party never admitted the responsibility, and only stated that it could subsidize a portion of the medical expenses. Mr. X would be contacted again, but the result was nothing.

Yuan Haiwen further criticized the medical center for allegedly tampering with documents, saying that the informed consent form requested by Mr. X on April 22 did not fully agree to accept the "CO2 laser treatment", but the documents requested today did.

Yuan Haiwen criticized the government for allowing medical accidents to occur for many years, and it has not yet legislated to improve the regulation of medical equipment and operators.

(Photo by Zhang Haowei)

Dr. Yuan Haiwenhong did not explain the risk of injury and involved a violation of the doctor’s professional rules. He would assist Mr. X to lodge a complaint with the Medical Council. Mr. X would also consider applying for legal aid or filing a civil lawsuit.

The doctor, surnamed Zeng, was sentenced to indefinite suspension in 2013 for promoting insurance to female patients and developing sexual relations for up to three months, and defrauding the Department of Health to obtain the elderly vaccination allowance. Yuan Haiwen reprimanded the Medical Council for resuming his license without explanation The reasons and timing should be reviewed.

Yuan Haiwen also criticized the government for allowing medical accidents to occur for many years, and has not yet legislated to improve the regulation of medical equipment and operators, and urged the public to consider the risks before accepting high-risk medical procedures.

Regarding consumer complaints about high-energy optical treatments or invasive treatments, the Consumer Council’s figures show that the number of suspected unsafe product complaints has a downward trend, from 57 in 2017 to 50 in 2018, in 2019 and 2020 There were 25 cases in the same year, and 11 cases from January to May this year.

"Hong Kong 01" asked the doctor's clinic in question. The staff said that Dr. Zeng was consulting the patient, and the reporter left a contact number, and the doctor responded. No reply has been made yet.

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