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Written by: Zhong Yan
2021-07-02 16:27
Last update date: 2021-07-02 16:27
The government plans to introduce the non-stop toll payment system in the Shing Mun Tunnel, Lion Rock Tunnel and Tsing Sha Control Area by the end of 2022, and will gradually implement it to other government toll tunnels.
The Transport Department recently invited tenders for the non-stop toll payment system. The contract requires the successful bidder to provide a toll discount to the car owner, manage the payment account database, and also collect evidence of cases of evading tolls.
All government toll tunnels and Tsing Sha control areas with non-stop toll payment systems are under the same contract for a period of 6 years, and the effective date will be separately specified by the government.
"Payment Sticker (Basic Version)" is classified by vehicle type.
For example: Private cars use the "Payment Sticker (Basic Version)" for private cars, and medium-duty trucks use the "Payment Sticker (Basic Version)" for medium-sized trucks.
(Photo of Transport Department)
The Tender Document of the Transport Department stated that the successful bidder needs to issue different types of toll stickers and a detachable "two-piece device" to facilitate car owners and drivers to separate the tolls or to pay the tolls separately.
Operators must also provide account management, allowing users to design payment methods, check transaction records, and check online or mobile applications.
Operators must also promote the non-stop payment system and provide customer services, such as handling enquiries, setting up customer service centers, and issuing payment notices.
In addition to front-end services, the entire back-end system is also managed by the winning bidder, and payment systems, non-stop toll payment account database, stored value account systems, complaint records, etc. are provided, managed and maintained. If someone evades the toll payment, The operator is responsible for collecting and providing evidence and acting as a witness for the Transport Department.
If the system's automatic license plate recognition technology cannot recognize the license plate number, it will also be necessary to provide manual viewing of video or picture recognition to recover the toll.
The government's non-stop toll payment system will be introduced next year. 262 tunnel toll collectors are replaced and their livelihoods are affected
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Tai Lam Tunnel Transport Department Smart City
