Linky: fake Enedis agents in Saint-Brieuc, the town hall calls for caution

About ten residents of a residence in Saint-Brieuc (Côtes-d'Armor) trusted them.

Under the pretext of updating their Linky counter, fake Enedis agents tricked them into taking out fake subscriptions.

The associated amount of money was then taken directly from their bank account, using their bank identity statement (RIB).

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“The city of Saint-Brieuc calls on users to be extremely vigilant.

We are told that direct sellers are coming forward on behalf of LINKY in order to “update the LINKY meter”.

These people do not present any sign or proof allowing them to identify their belonging to a company.

The city recommends not to be impressed (...) and never to leave your interlocutor alone, ”

warns the town hall on its Facebook account.

Enedis does not carry out

"any commercial canvassing"

In France, 32.5 million Linky meters are installed (90% at the end of the year of the 37 million households).

Enedis recalls on its site that it does not carry out

"any commercial canvassing"

and that its services relate only to the electrical connection, the installation of the Linky meter, the electrical troubleshooting after a power cut, the commissioning of the electricity contract and the reading of old electricity meters.

To read also: Linky: will users really have to reimburse their meter?

Eric Salomon, customer director of the company, knows the existence of these scams, even if "

they are not in increasing number

". "

We are seeing more and more creativity and scams through several channels such as emails, telephone and door-to-door,

" he told

Figaro

. It has three recommendations for individuals: “

The first: Enedis does not offer any product or service (except when connected to the network). In addition, Linky works automatically, the reading is automatic and does not require any intervention on our part. Finally, when we come to the customer, we warn 15 days in advance by mail, and we give the time and the name of the service provider. So the person can cross the information and check who is showing up at their home.

»Also to avoid scams, an Enedis agent must have a personal badge or a professional card with him. In case of doubt, customer service can be contacted.

Abusive canvassing is punished with a maximum fine of 375,000 euros and can go up to 10% of turnover for a convicted company. An anti-fraud service has been set up by the Ministry of the Interior. To report a scam, you can call 0 811 02 02 17 or go to www.internet-signalement.gouv.fr.