The first installment of electronic consumer vouchers was distributed yesterday (1st). It is rumored on the Internet that pharmacies charge service fees to customers who pay by Octopus.
Wang Xueling, Director of the Budget and Tax Policy Group of the Office of the Financial Secretary, said today (2nd) that according to the agreement with the operator, the merchant can only charge the actual price of the product. If an additional fee is charged, the operator has the right to disqualify it.
In addition, the community is concerned about whether merchants will increase prices after the issuance of consumer vouchers. Representatives of the retail industry and the catering industry have stated that they are mainly seeing merchants offering different discounts to enhance their competitiveness. However, due to the continuous increase in the cost of food ingredients, some restaurants may have Price increase in the near future.
A photo of a pharmacy shopping receipt was circulated on the Internet. Someone bought nutritional powder and two boxes of diabetes medicine with Octopus in the pharmacy for a total of 1,006 yuan.
However, the bill showed that in addition to the charge for the goods, the pharmacy also asked the customer for a service fee of 21 yuan, which is equivalent to about 2% of the price of the goods, so the total amount increased to 1,027 yuan.
Wang Xueling said on the Hong Kong and Taiwan program "Millenniums" this morning that according to the Octopus's agreement with the merchant, the merchant can only charge the actual price of the goods and cannot charge additional fees. If the merchant fails to comply with the agreement, additional fees, such as handling fees, will be charged. Octopus has the right to disqualify.
The chairman of Hong Kong Retail Management Association Xie Qiu Anyi and the chairman of Rice Seedling Society Huang Jielong were also interviewed by the program this morning.
When talking about whether any merchants have increased their prices due to consumer vouchers, Xie Qiu Anyi said that she learned that individual merchants charge a 2% "service fee". They think it is a business decision, and the public should pay more attention to it.
She also said that most of the merchants want to increase their competitiveness, "I hear more about price reduction promotions."
Huang Jielong said that yesterday, some customers asked for separate bill payment, but did not hear that additional service fees were charged for this. Many merchants also offered discounts.
However, he also pointed out that some restaurants may be forced to increase prices as a result of the recent increase in food prices, but this is believed to have nothing to do with consumer vouchers.
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