[5000 yuan consumer vouchers/government electronic consumer vouchers/Octopus/AlipayHK/Wechat pay/Taking rewards/Tap & Go] Since the electronic consumer vouchers were registered by citizens, there have been waves of system problems in Tap & Go, following the expansion of the Internet After the traffic jam caused the public to drink coffee and the user was mistakenly deducted to a negative number, some readers complained to "Hong Kong 01" that Tap & Go's consumer vouchers could not complete the transaction beyond the balance after the balance of tens of dollars was used.
Tap & Go responded that users can wait for the second phase of 3,000 yuan consumer coupons to be issued and use them together with the first phase of the balance.
The system will also open the top-up function at that time, users can transfer funds from the main Tap & Go account to the coupon account, but the amount is not more than 3,000 yuan.
That is, users can expect to clear the amount of all coupons as soon as October 1st.
User: Unable to complete a transaction that exceeds the balance of the coupon
There are waves of system problems in Tap & Go, and some readers complained to "Hong Kong 01" that the balance of Tap & Go's consumer voucher wallet is only tens of yuan, and transactions beyond this balance cannot be completed.
Unless the reader's consumption amount is the same as the wallet balance, it is difficult to "clear" the coupons.
Although some merchants currently accept deductions for split orders, it still brings inconvenience to users, and readers are unwilling to spend a large amount of deductions for split orders in order to deduct the remaining tens of dollars in balance.
When the AlipayHK user's transaction exceeds the amount of the coupon wallet, the system will automatically deduct the money from the bound bank account.
(Provided by readers)
The other 3 platforms can clear the balance
In the same situation, compared to the other 3 stored-value payment platforms, Octopus can deduct negative money, while AlipayHK and Wechat Pay HK can also automatically deduct money from the bound bank account, and there will be no split payment. Or the problem that the balance cannot be cleared.
That is, this system problem is unique to Tap & Go.
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Tap & Go: The recharge function will be available on the day when the second phase of consumer coupons is issued
Tap & Go responded that within the one-time top-up period, if the user's Mastercard master account level is "Lite", "Plus" or "Pro", the user can transfer the money to the consumption coupon at one time and the top-up amount is not more than 3,000 yuan. Mastercard or UnionPay account.
However, Tap & Go pointed out that the recharge period is the day the second vouchers are issued to the account until the planned expiry date of the vouchers, and other recharge channels are not applicable; users are advised to wait until the second 3,000 yuan vouchers are issued. Used together with the balance of the first period.
In other words, if users do not want to pay in separate orders, the first batch of citizens who registered between July 14 and 17 will have to wait until the second period of consumer coupons are issued on October 1 before they can use the top-up function. The coupon balance is cleared.
▼8.1 First day of issuance of electronic consumer vouchers▼
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