The end of the wait at the police station?
By 2023, it will be possible to file a complaint from home thanks to an online platform.
Emmanuel Macron, in a desire to modernize the police services, made the announcement Tuesday, September 14, at the end of the Beauvau of security.
“In this context, I hope that follow-up will be possible with referents to refer to and dedicated platforms.
It's important for the victims, it's important for the forces on the ground, ”
he said.
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The device should make life easier for victims, but has a number of pitfalls, according to professionals in the sector.
“There will no longer be a need to wait several hours for a deterioration of mirrors.
It is a considerable saving of time
, estimates Thierry Clair, of the UNSA-Police union.
For a burglary, on the other hand, the investigator will have additional questions.
In any case, it will require an interview afterwards. "
Make the job easier… to what extent?
Criminal magistrate Ludovic Friat fears an increase in the number of complaints:
“The risk is that we file a complaint like we buy a pair of shoes.
People risk filing a complaint for anything and everything, without distinction for criminal, civil or administrative matters ”
.
Doubts shared by Thierry Clair, who observed the phenomenon in the system of pre-complaints, which it is already possible to carry out online:
“People confuse complaints and reports.
The police will have to follow suit to sort it out. ”
Read also "Make the IGPN an independent authority?"
It would be a resignation of the sovereign state ”
Facilitate difficult complaints
There is also the question of the human link. Is it not necessary, in the case of a particularly difficult testimony, to be surrounded and accompanied by someone, in the flesh?
“There is a relationship that is established between the police officer and the complainant. Victims feel that they are being taken care of, that their word is taken into account. It's important, ”
continues Thierry Clair. It is also, however, to offer another possibility to those and those who may have difficulty in testifying.
“Anything that can make filing a complaint easier is a good thing. For victims who are in turmoil, shame, guilt, it is a way of facilitating access to justice
, observes Olivia Mons, spokesperson for the France Victimes association.
However, this cannot replace human and specifically trained support, which will subsequently accompany the procedures. Let's say it's just a first step to make things easier ”
. Once the complaint is filed, a police officer should contact the victims to complete the investigation.
"That will not revolutionize whatever does not happen the practice in the police stations"
, slice Ludovic Friat. It will be necessary to go further to
"put everything back flat"
, as Emmanuel Macron said Tuesday evening for the closure of the Beauvau of security. During his speech, the President of the Republic announced, among other things, the simplification of criminal procedures to speed up the progress of justice, and more use of fixed criminal fines, in order to broaden the criminal sanction outside of trials.
