At least since the introduction of the Model 3, Tesla has been struggling with quality defects.
A customer is now making this public for Model Y - and yet does not want to change.
Palo Alto / USA - The US electric car manufacturer Tesla has an enthusiastic and loyal fan base.
This loyalty makes many customers overlook the recurring quality defects in Tesla vehicles.
The online magazine
Business Insider
now reports on a well-known influencer who reports glaring problems on Twitter.
Quinn Nelson runs a popular YouTube channel that focuses on tech news and reviews.
In this role, he also repeatedly expressed his opinion about Tesla.
In his private life, Nelson seems to be a staunch fan of the company.
Although he repeatedly pointed out quality defects in his Model 3, including on YouTube and Twitter, he still bought the new Model Y.
Tesla: The Model Y is also flawed
However, his new vehicle is not free from defects either. Nelson uploaded pictures on Twitter that demonstrate the great quality problems at Tesla. You can see a wobbly attached door handle, mismatched colors of adjacent components and a semi-sloping lower plastic cover of the bumper. At the same time, he criticizes the large gaps. You can see Nelson sticking a whole finger between two components of the taillights. The problem with the large gap dimensions probably runs through the entire car. Nelson notes that the many leaks caused problems with the air conditioning.
According to
BI
, Nelson blames Tesla's "lack of learning ability" for the problems.
After all, his previous Tesla Model 3 had similar defects.
He “could have refused the acceptance” because the e-car did not meet his own quality standards, Nelson continued.
Tesla customer: Weakness of competition is decisive for purchase
Nelson reported on Twitter that he asked Tesla to fix some of the defects shortly after the vehicle was delivered.
And despite the problems, Nelson came out as a staunch Tesla supporter.
There would be “no electric drive that even comes close to what Tesla has to offer.” Once you've bought a Tesla, it's “hard to go back.” At the same time, the waiting time for a new car could be “weeks or even Take months ”.
But he is afraid that the next Tesla "could be in an even worse condition".
Tesla: The US company has an advantage over the competition - but "not many excuses"
For him, the regular "over-the-air" software updates and the well-developed charging network compared to the competition are also reasons for the attractiveness of the Tesla models.
His Model 3 was a “better car” when it was sold in 2021 than when it was bought in 2018. In addition, Tesla is a front runner in terms of delivery capability.
Nelson suspects
that this is probably also one of the reasons for the improper processing.
Nelson also recognizes that the US electric car company has to improve.
In his opinion, Tesla “doesn't have many excuses anymore”.
Other car companies have tried to deliver similar specifications with comprehensive quality control, while Tesla has been producing series cars for ten years and is offering “poorer quality than two years ago”.
(PB)