09/17/2021 7:23 PM
Clarín.com
Dresses
Updated 9/17/2021 7:23 PM
"I thought that the publications in which they complained about strange things in their deliveries were invented,
now I know what really happens
!", Said
Alique Perez
.
The woman from the Philippines ordered chicken delivery from a famous local fast food restaurant chain and they sent her a
fried towel
.
His complaint went through social networks and the company in question came out to explain.
The episode occurred on June 1, 2021 in the city of
Taguig
, metropolitan region of
Manila
.
Back then, Perez opened a mobile phone app: She ordered
two chicken menus
for herself and her son from a franchise branch of
Jollibee
.
Fried towel
The Philippine citizen received her request
without problems
.
When he sat down to enjoy dinner, he noticed that a piece of chicken was
very tough
: "While I was trying to take a bite. I found it
super difficult to even cut it
. I tried to open it with my hands and to my
surprise
a fried towel," he wrote in his Facebook account.
Order.
He realized that it was not food when he bit into it.
Photo: Photo: Facebook Alique Perez ..
Perez was
shocked
by what happened and also turned her anger on the
post
: "
This is really disturbing
... How the hell does he put the towel in the machine and even fry it? (...) It is so
disgusting and embarrassing
.. . to think that they even have branches in BGC (N.R .: Taguig financial district). There is a first time for everything. And this was the worst first time! "
On the other hand, the client was
concerned about the hygiene
of the place: "The towel
contaminated the
supplier's
oil
and
batter
, so how many
chickenjoys
(N. del R .: the name of the dish) are affected?
We don't know.
... ", he said.
Perez's publication accumulated more than
105 thousand reactions
and was shared at least
88 thousand times
.
"100% cotton,
rich in fiber and full of kitchen minerals,
" joked one user.
Other Internet users supported the woman's claim and also related similar negative experiences they had with gastronomic establishments.
Shipment.
The towel, battered like a piece of polo shirt.
Photo: Facebook Alique Perez ..
What the company said
On June 2, the Jollibee network issued a
statement
.
"It is
unfortunate
that there have been deviations from Jollibee's standard food preparation procedures by certain store personnel," they said on their official networks.
The company announced at the time that it would temporarily close the branch involved in order to "
review
" compliance with the procedures carried out there and "
train
" its employees so that it "
does not happen again
."
"Jollibee has carefully developed and adhered to food preparation systems to ensure we deliver excellent quality products and customer satisfaction. We will continue to strive to meet the high standards that we have set for ourselves and franchisees," they added.
Release.
The explanation of the fast food chain.
