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The Telecommunications Regulatory Authority: A malfunction occurred in Syriatel's smart grid system

2021-09-20T20:27:23.380Z

Damascus, SANA- The Telecommunications and Postal Regulatory Authority announced an emergency failure in Syriatel’s smart grid system



Damascus-SANA

The Telecommunications and Postal Regulatory Authority announced an emergency malfunction in Syriatel's smart grid system, which resulted in an error in pricing some toll-free emergency numbers.

The director of the authority, Eng. Manhal Junaidi, confirmed in a statement to the representative of SANA that the technical problem in Syriatel has been resolved, indicating that the return of balances to customers who were billed as a result of the malfunction on some emergency numbers has been started.

The authority and telecommunications companies affirmed their guarantee of subscribers' rights and services, calling on all subscribers not to be drawn into any source of information other than the ministry, the authority or the official websites of the licensed companies.

Source: sena

All news articles on 2021-09-20

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