Due to the corona pandemic, some passengers have recovered their flight costs through their credit card companies.
Ryanair is now refusing to transport them.
The corona pandemic caused uncertainty among many travelers in the summer of 2020: In addition to travel warnings from the federal government, tourists had to deal with entry restrictions in the holiday countries.
Therefore, some have decided not to start their already booked trip and asked for their money back * - including from Ryanair.
For some passengers, however, this now has consequences.
Ryanair no longer wants to carry passengers who got their money back
Because Ryanair refused to reimburse the flight costs on the basis of its terms and conditions, some passengers got their money back in another way - via
This possibility exists with some credit card companies if the booked service has not been carried out.
According to those affected, the airline did not offer any alternative offers - for example vouchers - as was the case with other airlines.
Now these passengers will be excluded from further Ryanair flights, as
According to its own information, the portal was in contact with three victims who had recovered
flight costs from around 470 euros to around 740 euros
using their credit cards
All three did not want to start their trip due to travel warnings from the authorities for their holiday destinations.
The Ryanair flights had taken place anyway
: Travel reimbursements: This airline pays your travel expenses back the fastest.
Now those affected booked flights with Ryanair again this year.
It was only when they checked in or when they changed their booking that they found out that the airline was refusing them boarding.
In two cases, Ryanair's fraud department got involved, as
Accordingly, the block would only be lifted again when the customers settle their old bills.
In return, Ryanair offered a reimbursement of the costs for this year's flights if the request was not followed.
: When your travel insurance takes effect in the corona pandemic - and whether additional protection is worthwhile.
Flight ban for passengers: Ryanair comments
Ryanair believes that these cases are right - the key point is that they were
non-refundable tickets on flights that were operated
: “There is a small minority of passengers who bought non-refundable tickets on Ryanair flights themselves but then decided not to travel and then illegally processed chargebacks through their credit card company, although the flights during Covid-19 were carried out as planned, "the editorial network Germany (RND) quotes the airline.
Fewer than 850 passengers of the airline are affected.
They would have to settle their outstanding debts in order to be able to fly again in the future.
(fk) * Merkur.de is an offer from IPPEN.MEDIA.