The banquet hall "Nina Ballroom" of the West Nina Ballroom in Tsuen Wan suddenly canceled the wedding banquet reservations for the approved couples. The incident was disrupted for nearly a week. Many of the affected couples complained to "Hong Kong 01" that Nina Hotel has not yet disclosed the cancellation of the reservation. The specific reasons for the compensation have not yet been finalized. Some customers even pointed out that the latest compensation plan provided by the hotel is worse than earlier and criticized the practice for nonsense.
The FEHD replied today (15th) to confirm that the banquet hall in question had not applied for a restaurant license. The department has sent personnel to the hotel today to conduct surprise inspections and warned the person in charge not to operate food premises without a license.
West Nina Hotel in Tsuen Wan stated that it had nothing to add except for its reply on October 12 (evening).
"Hong Kong 01" checked the list of licensed restaurants of the Food and Environmental Hygiene Department again and found that the banquet halls of Nina Hotel in Kwun Tong, Causeway Bay and Aberdeen did not have restaurant licenses.
It is understood that two of these hotels have recently received newcomers’ enquiries from the hotel, but no positive response has been received.
Extended reading: Sudden cancellation of wedding banquet in the banquet hall of West Nina Hotel in Tsuen Wan. Many couples hesitate and helpless: no explanation
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Affected newcomers say no hotel account has been accepted today
The West Nina Hotel in Tsuen Wan has recently cancelled a large number of wedding banquets and banquet reservations. The wedding banquet was originally scheduled to be held in the "Nina Ballroom" on November 2 Explaining the aftermath arrangements, including compensation, subsidies for the price difference of the wedding banquet venue, etc., there is still no news so far, criticizing the hotel for adopting a "delay policy."
Regarding Ruxinxi Hotel’s request for customers to transfer to the "Sky Lounge" on the 41st floor of the same hotel, Ms. Y thinks that the plan is unreasonable. Generally, there is no distinction between restaurants for wedding banquets. The reason why the hotel is like the appearance and decoration of the hotel is because it doesn't like the decoration style of the restaurant."
Some people say that the hotel promises to have wine in March next year
Ms. Y also mentioned that the hotel initially proposed to replace two-thirds of guests with vaccinations with "4 people per table". However, if they were moved to other venues to display wine, they would no longer be able to fulfill the relevant promises, and the time was rushed, and she could not ask for it. Relatives and friends have been given injections, and other venues have already increased prices sharply. They lament that there is no way to deal with them. They are considering reducing the size of the wedding banquet.
A bitter owner who set up wine in March received a notice from the hotel today, saying that he is confident that he can reply "the highest standard of service, and the banquet can be held as scheduled" (we foresee that we can resume to the highest standard of service by then and your The event can be held in our ballroom as scheduled), if the customer still requests to cancel the wedding banquet, only a full refund will be available, and the hotel will not compensate for any resulting expenses.
FEHD warns persons in charge not to operate food premises without a license
The reporter visited the website of Tsuen Wan West Nina Hotel today (15th) and found that the details of the wedding banquet package were off the shelves. Only the column of "Venue Size" was left. The two columns of "Chinese Wedding Package" and "Western Wedding Package" had been muted. go into hiding.
When the reporter visited the website the day before yesterday (13th), it still showed that Chinese wedding banquet packages ranged from 8,888 yuan to 14,688 yuan per table; Western-style wedding banquets were buffets, ranging from 758 yuan to 1,058 yuan per person.
When responding to enquiries, the FEHD stated that it has received 3 complaints or enquiries about "Nina Ballroom" since September, involving food premises licenses and banquets held under the anti-epidemic regulations. It has inspected this twice, but has not Violations have been found.
The department again raided the hotel today and reminded and warned the person in charge not to operate food premises without a license, and to comply with the provisions of the disease prevention and control regulations at all times. It also emphasized that it will continue to pay attention to the situation in the hotel. And take appropriate action.
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There was a large number of cancellations of wedding banquets in West Nina Hotel in Tsuen Wan in 2007
The reporter then searched the list of licensed restaurants on the FEHD’s website using "Luxin" as a keyword, and found that the banquet hall of "Causeway Bay Nina Hotel" in the Eastern District was unnamed; "Hotel", only the "P3 main part" has a restaurant license, not the P6 floor where the banquet hall is located; "Kowloon East Nina Hotel" only has a license on the 35th floor (Part A), and two wedding banquet halls There is no information on the third floor.
Looking at the information, there were a large number of cancellations of wedding banquets in Tsuen Wan West Hotel in 2007. The media also revealed that the "Sky Lounge" on the 41st floor and the event hall on the 11th floor did not hold a valid restaurant license. , Was warned by the Food and Environmental Hygiene Department.
The Sky Lounge only applied for the conversion of the snack license to an ordinary restaurant license, and the venue on the 11th floor still does not have any restaurant-related licenses.
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Tsuen Wan Ruxin "Cafe Circles" was prosecuted for operating without a license
The FEHD also revealed today that in 2008, the Nina Hotel in Tsuen Wan (now Tsuen Wan West Nina Hotel), located at "Cafe Circles" on the 9th floor, filed a total of 4 prosecutions for operating an unlicensed food business.
The Department also emphasized that according to the Food Business Regulation, any food business involving the sale of meals or non-bottled non-alcoholic beverages for people to eat or drink on its premises must obtain a restaurant license issued by the Department, otherwise It is illegal and can be fined up to 50,000 yuan and imprisoned for 6 months, plus a daily fine of 900 yuan.
The customs stated that it has received 3 complaints about cancellation of wedding banquet reservations at West Nina Hotel in Tsuen Wan so far. The complainant has been contacted for details and investigations have been initiated. If the hotel is found to have violated the Trade Descriptions Ordinance, it will take appropriate enforcement actions. Explain that any merchant who intends not to supply the relevant product or intends to supply a product that is materially different from the relevant product when accepting payment, or if there is no reasonable reason to believe that the relevant product can be supplied within a specified or reasonable time, is illegal and can be sentenced to the highest Fine of 500,000 yuan and imprisonment for 5 years.
The banquet hall of West Nina Hotel in Tsuen Wan suddenly cancels the wedding banquet. Many couples hesitate and helpless: there is no reason to explain the coupons. Many hotels refuse to accept the Octopus for the buffet.
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