The FPS system was originally scheduled to complete system maintenance at 7:45 in the morning yesterday (17th). However, due to system migration and upgrades that could not be completed on time, a backup plan must be initiated. The final service was suspended for an additional 5 hours in the afternoon. Normal operation resumed at 1 o'clock.
Monetary Authority President Yu Weiwen said today (18th) that the incident had nothing to do with cyber attacks, and it was purely about technical issues.
He explained that the maintenance work yesterday was aimed at relocating the servers of the backup system, but an unforeseen technical problem occurred, which made the connection between the main server and the backup server unstable. For safety reasons and to avoid payment problems after the system restarts, immediately Start the backup plan and reconnect the main system with the original backup system.
As the "FPS" fast payment system launched by the Hong Kong Monetary Authority in September last year has become increasingly popular, electronic payments in Hong Kong have developed rapidly in just two years.
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Yu Weiwen pointed out that Hong Kong Interbank Clearing Co., Ltd., which is responsible for the operation of the FPS system, has been asked to review the technical problems in it and pay attention to what should be paid attention to when the system is relocated next time to avoid recurring problems.
Yu Weiwen also pointed out that there are many users of FPS in Hong Kong, and apologized for temporarily suspending the service yesterday.
The HKMA explained yesterday that system maintenance is more complicated than previous system maintenance projects due to system migration arrangements and upgrades. Unexpected situations occurred during the process. The backup plan has been activated as planned and the service has resumed. It apologizes for the inconvenience caused.
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