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Only paying providers shown: court reprimands comparison portal

2021-10-18T13:41:38.427Z


According to a court ruling, the comparison portal Verivox withheld essential information from consumers and received a complaint from the Higher Regional Court in Karlsruhe. In future, it will only be allowed to show its comparison of private liability insurers if it explicitly refers to the limited number of providers used.


According to a court ruling, the comparison portal Verivox withheld essential information from consumers and received a complaint from the Higher Regional Court in Karlsruhe.

In future, it will only be allowed to show its comparison of private liability insurers if it explicitly refers to the limited number of providers used.

Karlsruhe - Because Verivox only took into account those insurers with whom it had agreed a commission.

An OLG spokesman said on Monday that this was unfair competition.

The court upheld a lawsuit by the Federation of German Consumer Organizations (VZBV).

(Ref. 6 U 82/20)

In the Verivox comparison, almost half of all providers were missing, "including many large insurers such as Allianz, Huk-Coburg, Continentale, WWK and Württembergische", according to the VZBV.

According to the court, this was not evident to the consumer.

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Verivox is not obliged to display all insurance policies in full, said the OLG spokesman.

However, it must clearly and transparently refer to a limited selection.

The portal failed to do this and placed the corresponding note hidden behind two links on its website.

The judgment is not yet final and could become a case for the Federal Court of Justice (BGH).

Because of its fundamental importance, a revision to the BGH was approved.

dpa

Source: merkur

All news articles on 2021-10-18

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