The city administration of Witten has been severely affected by a hacker attack for days.
The disturbances persist.
The city speaks of a professional attack.
IT experts are working flat out on the problem.
Witten - The city administration of Witten is largely paralyzed after a hacker attack.
"The urban IT has determined that it is a hacker attack and shut down the systems," said the city of the Ruhr area.
“The urban systems of the city are severely restricted by the attack.
As a result, the city administration, among other things, can currently not be reached by email or phone, ”the city website said.
On the night of Saturday, the fire brigade's control center in Witten determined the damage and informed the data processing office about the alleged attack on the technical systems.
“Unfortunately we are currently unavailable due to a technical malfunction.
Please try again later.
We ask for your understanding ”, was the announcement of a friendly answering machine voice on Tuesday when you tried to reach the city administration.
Witten's Mayor Lars König (CDU) spoke of a very “professional group that attacked us”.
The attack did not come from a "group of schoolchildren who were underutilized during the Corona period".
Since the municipal utilities had not been hacked, there were no problems with the supply of electricity, gas and water, the city said.
Fire and rescue services would also work.
The day-care centers remained open, the garbage disposal was going on “their usual tours”.
The security service is also on the way.
The institutes of the Witten Cultural Forum (library, Märkisches Museum, hall building) are still open.
The ticket purchase, however, does not work for the time being because of the IT problems.
Despite the paralyzed technology, defects could be reported, but “not passed on to the authorities for the time being”.
The processing of the reports would be delayed accordingly.
In the citizen advice, in the registry office and the other offices all appointments were canceled on Tuesday.
The city assumes that all emails and calls sent to the city administration since Saturday evening have been lost.
"Citizens should therefore - when the systems work again - report again," it said.
"Nothing goes out or in," said Andreas Hasenberg, head of municipal IT and data processing, of the "Westdeutsche Allgemeine Zeitung".
Over 1000 PC workstations are affected, the entire computer system has been switched off.
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