Consumer coupons｜Merchants set a minimum consumption committee for consumer coupon customers: legal actions can be taken for breach of contract

The government has issued two phases of electronic consumer vouchers for a total of 5,000 yuan to the public.

The Director-General of the Consumer Council, Huang Fengxian, stated on a radio program this morning that some merchants set a minimum spending amount for customers who use consumer vouchers. The Consumer Council has also received related complaints from the public.

Huang Fengxian emphasized that the merchant’s practice of setting minimum consumption is suspected of violating the contract between the merchant and the electronic payment platform, and the electronic payment platform can take legal actions.

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Huang Fengxian stated on the commercial channel program "Starting on a Sunny Day" that as of the beginning of October, more than 379 complaints related to consumer coupons have been received. Among them, complaints about electronic payment platform services accounted for 40%, including failure to pass and excessive deductions. Money and other issues.

Huang Fengxian said that before using electronic payment, merchants will sign a contract with the payment platform operator in advance, which mentions that no minimum consumption can be set.

She continued that she received complaints from citizens that some merchants were involved in setting minimum consumption in violation of regulations, and emphasized that payment platform operators can take legal actions.

Huang Fengxian, Director-General of the Consumer Council (Photo by Leung Huanmin)

In addition, the new monthly issue of "CHOICE" mentioned that among the 60 samples of prepackaged biscuits, all the pollutants produced during the processing were detected, of which 46 samples also detected 3 kinds of pollutants; another 51 samples belonged to "High-fat", "high-sugar" or "high-sodium" foods.

Huang Fengxian reminded that biscuits should not be taken as a regular meal, "just eat it for a long time."

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