Hit, but not sunk.
Despite the shock caused by the pandemic, the hotel industry continues to attract as soon as the recovery is there.
Even less numerous, travelers are returning, favoring the new addresses.
Investors are reassured by the long-term prospects of tourism, this
"industry blessed by the gods"
, according to Sébastien Bazin, CEO of Accor.
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New hotels are shaking up a recovering market
Used to air pockets, the sector has always recovered from crises.
But the one caused by the Covid is more violent than the others.
It has forced professionals to make their revolution urgently: adapting the offer and services to the new expectations of travelers, putting an end to past practices.
For a long time, hoteliers made a lot of money on phone calls made to their rooms.
They took a long time to provide free Wi-Fi.
And, even today, many impose schedules (breakfast, check-in and check-out…) that are far too strict.
“Our professions are very old. We have to do
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