Philips sleep ventilator recalls lifeless suffering, denounces long-term "sleeping with poison" as a nightmare

The Department of Health received a notice from the manufacturer Philips Respironics in June this year that the sound-proof foams of its respirators are prone to degradation and release of chemical gases. About 20,000 of the affected devices have been sold in Hong Kong, and they have proposed voluntary recall of specific models.

Four months after the incident, a suffering owner said that he has not been informed of the recycling arrangements so far, but because he cannot afford the new machine, he has to endure "sleeping with the poison," and his spirit has become tense.

A number of affected people asked the manufacturer to deal with the recycling issue as soon as possible, provide users with a new machine for emergency response, and make compensation for the incident.

The Department of Health received a notice from the manufacturer Philips Respironics in June this year that the soundproof foams of its respirators are prone to degradation and release of chemical gases.

(Photo by Lao Minyi)

The respirator involved is used to treat respiratory conditions including obstructive sleep apnea.

The manufacturer announced earlier that the soundproof foam used in the respirator may degrade into particles, which may enter the air line of the device and be ingested or inhaled by the user.

In addition, the foam may release certain chemical gases, and the use of unauthorized cleaning methods may increase the degradation of the foam, and gas release may occur during operation.

At that time, the Department of Health had notified the Hospital Authority, private hospitals, nursing homes and medical professionals of the recall.

Sleep apnoea patient enters Philips Respironics for half a year and accident

Ms. Su is a sleep apnea patient. At the end of last year, she spent 8,000 yuan to buy a Philips Respironics ventilator to improve her sleep quality. Unexpectedly, it took half a year to tell the news that there was a problem with the soundproof foam.

She originally thought that she could apply to the retailer for replacement before the warranty period, but she received a reply that it involved product parts problems and was not suitable for ordinary maintenance. She opposed the proposal to buy a high-end ventilator that was twice as expensive as a discount of 500 to 1,000 yuan.

As she could not afford the more expensive equipment, Miss Su could only choose to continue using it under psychological pressure.

The filter cotton has changed from white to gray after a month

She said that some suffering masters installed the filter by themselves. After a month, it has changed from white to gray. She said frankly that it is difficult for users to feel at ease, and they do not want to "sleep with poison". The use of poisonous cotton only slightly relieves the tension.

Ms. Su taught online a month ago and removed the poisonous cotton by herself, only to relieve her tension a little.

(Photo by Lao Minyi)

As for Henry, who has been a user for 7 years, he was only notified of the sound insulation foam problem when he purchased the filter in July this year. He was shocked at the moment. He called Philips to register his personal information and sent a letter of recovery to the manufacturer. So far, there is no definite reply to the recycling timetable. , Was disappointed by this, and finally spent about 7,000 yuan to buy another brand of emergency ventilator.

At least 400 sufferers denounced producers for negative attitudes

Approximately 20,000 affected devices have been sold in Hong Kong. Ms. Gan said that at least 400 victims have been found in the Facebook group.

When the ventilator that sleeps together every day causes nightmares, she quoted the manufacturer’s reply last month stating that it would handle repairs and replacements within 12 months, with a negative attitude. She also questioned the passive handling of government departments and long-term use. Home may still not know.

Therefore, she called on Philips to complete the repair within three months to make the progress transparent; to borrow the machine free of charge or replace other models during the repair; and to pay the user's consultation with the doctor and make compensation.

She also hopes that the Consumer Council will set up a task force to assist suffering victims to recover compensation and test whether similar breathing opportunities release toxic substances.

Ge Peifan, a member of the Legislative Council of the Democratic Alliance for the Betterment of Hong Kong and the chairperson of the Women’s Commission, who assisted the suffering, said that in addition to affecting sleep quality, sleep apnoea also has a chance of death from suffocation. Therefore, it is necessary to use expensive ventilators every night, but he never thought of "breathing." "Harmful", the sufferers have not yet received notification of the details of the recall. They bear potential health risks. The situation is worrying, and manufacturers and agents are extremely irresponsible.

She believes that the government should proactively contact each affected user and provide appropriate assistance.

Many affected people asked Philips to deal with the issue of the ventilator as soon as possible and make compensation.

(Photo by Lao Minyi)

Eight-year-old woman's ventilator lost her throat and the dead officer believed that the old woman removed her throat on her own A 34-year-old woman with a suspected local infection was newly diagnosed with a ventilator for admission to the hospital

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