In the latest issue of the Consumer Council's "Choice" monthly magazine, it compared 8 mobile phone service providers in the market and a total of 85 5G mobile phone service monthly fee plans, and found that the basic monthly fee of each plan ranges from 108 yuan to 1,228 yuan, of which 78 require MTR and tunnel administration fees and mobile telecommunications license fees are charged at $18 per month. Most plans include services other than data, such as video streaming platforms and data roaming.
The Consumer Council found that the salespersons in the online discussion forum offer more discounts than the official website, and the difference in fees is at most more than 30%.
The Consumer Council also found that most suppliers did not provide customers with a cooling-off period. If users do not decide to renew the contract after the contract is over, they will continue to provide services at the regular price.
The Consumer Council compared 8 service providers and a total of 85 monthly 5G mobile phone service plans.
(Profile picture)
More than 90% of the 5G plan requires additional MTR and tunnel administrative fees
The Consumer Council compared 8 service providers and a total of 85 5G mobile phone service monthly fee plans, with monthly fees ranging from RMB 108 to RMB 1,228.
Among them, 78 plans require an additional monthly payment of $18 for MTR and tunnel administration fees and mobile telecommunications license fees. The basic monthly fee may not be the actual monthly bill.
csl. The online sales price of 5G U-Plan for college students is 30% lower than the official website
As a customer, the Consumer Council used instant messaging software to contact the salespersons in the online discussion area and inquire about the charges and service details of the same type of plans on the official website. Among them, 5 merchants offered more discounts to the salespersons in the online discussion area, such as " The official monthly fee for 5G U-Plan for 110GB college students of "csl." is 248 yuan, and the monthly fee for registration through salespersons is 186 yuan, a difference of more than 30%.
In addition, the 84 plans in the survey all include services other than local 5G data, including music services, network security services, video streaming platform services, data roaming services, etc.
Among them, there are 52 personal 5G mobile phone service monthly fee plans applicable to all people. The monthly fee ranges from 168 yuan to 1,010 yuan.
The Consumer Council selected the three most common 5G service plans with data volume, including 27GB/30GB, 100GB/110GB and 300GB/330GB, and compared the charges of various merchants and the cost per 10GB of data.
The survey found that if two plans with different data volumes are compared, the monthly fee differs by 460 yuan, but the 24-month contract period requires an extra payment of more than 11,000 yuan.
China Mobile's 5G Extreme Plan has the lowest price of 11 yuan on average for 10GB of data per month
If calculated on a data volume of 10GB, the "China Mobile" 5G Ultimate Service Plan has the lowest price for 300GB of data, with an average cost of 11 yuan per month for 10GB of data; while the "SUN Mobile" SUN Generation 5G Data Service Plan has the highest average price, per 10GB It costs 270 yuan.
The survey found that the basic monthly fee ranges from 108 yuan to 1,228 yuan, of which 78 plans require a monthly MTR and tunnel administration fee of 18 yuan and a mobile telecommunications license fee. (Photo/Vision China)
Most suppliers have no cooling-off period
According to the Consumer Council, "1O1O", "csl.", "China Unicom", "SmarTone" and "SUN Mobile" have not provided customers with cooling-off period exemption services; the cooling-off period of "China Mobile" is only applicable to new On stage customers, but existing customers renew or sign new contracts are not applicable.
As for "Hong Kong Broadband", although there is a cooling-off period for new and existing customers, the cooling-off period will end immediately if the customer has received gifts, activated the SIM card of the service plan, or activated the myTV SUPER account.
The Consumer Council calls on the original contract to pay attention to the costs incurred by automatic contract renewal
The Consumer Council recommends that if consumers register their services via telephone, street stations or unofficial channels, they need to ask the supplier to provide the original contract, pay attention to the length of the cooling-off period, and understand whether the mobile phone supports 5G services.
Consumers should also be careful about the costs associated with automatic contract renewal and the key points related to port porting.
Consumer Council｜The difference in heat transfer rate of cast iron pan is nearly 3 times. Bruno carcinogenic heavy metals exceed the standard 16 times. Consumer Council｜95% peanut nut high-fat 759 Ashinya peanut high-sugar peanut salt Supreme Consumer Council｜450 yuan Decathlon Quechua The hiking rucksack received 4.5 stars, the same as the most expensive Haglöfs. Consumer Council｜The qualifications of confinement staff are not defined 4 times. Senior intermediary: the gold medal is only a virtual title