Foodpanda strikes│Negotiating to no avail, the employers wait for the German headquarters to be reopened on Thursday

The delivery staff of foodpanda, a food delivery platform, went on strike for two consecutive days starting last weekend, asking the management to respond to issues such as reducing service fees. Eight labor representatives negotiated with the management at the Foodpanda head office in Sheung Wan at 5 pm yesterday, which lasted about 8 hours. After that, the meeting ended at 1:00 am today (17th).

However, both parties still failed to reach a consensus.

In addition, the management claims that it needs to consult the German head office, so the negotiation will continue on Thursday after Hong Kong Foodpanda gets a response from the head office.

The union said it has not decided on the next steps, including whether to continue the strike.

One of the labor representatives and director of the Food and Hotel Workers General Union, Ho Hung Hing, pointed out that the atmosphere of the meeting was good and the company was aware of the goodwill. However, for the time being, the unit price of the company in Hong Kong was "nothing to say", but other requirements were required. For example, the calculation of the distance in the mobile APP uses an unreasonable "straight line". The company said it will try its best to improve: "Other areas will be improved. It can maintain the previous level of labor and support the family... It will listen to whether the other demands of the channel can be met. First, I will take a look at the company’s proposal.” As for whether it will resume work, it is uncertain what it means, and it will be discussed after other labor representatives and delivery personnel.

Foodpanda Hong Kong responded to media enquiries after the meeting, stating that Pedro Dias, Foodpanda Hong Kong's chief operating officer, had already met with several courier spokespersons to discuss many of the most concerned issues.

The company explained the current mechanism in detail, aiming to improve the delivery experience of the courier, and also put forward proposals on the following topics at the meeting:

Regarding the deliveryman’s service charge, restaurant preparation time, guest address error, pandamart’s heavy order and delivery instructions for the delivery person, the delivery person’s spokesperson believed that the company would use the utmost sincerity to promote the consensus of both parties. Indicates positive.

The two sides will meet again on Thursday afternoon to discuss other details and issues.

Some couriers claimed that the contract was terminated due to their participation in the strike earlier. Foodpanda Hong Kong once again clarified that they absolutely did not terminate their contract for this reason.

Foodpanda strike|The deliveryman made 15 appeals and labor negotiations were deadlocked for more than five hours Go to Foodpanda for some car procedures and strike. The company recognizes that the communication is not ideal and allows to arrange a meeting this week.

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