Tesla boss Elon Musk assured Friday night on Twitter that the situation should return to order, after a server failure that prevented the brand's cars from starting for several hours.
"
It should come back online now,
" said the general manager, who reported a problem with traffic on the network.
"
Our apologies, we will take action to ensure that this does not happen again,
" he added.
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Earlier, he replied to a South Korean Tesla user who said he was facing a server problem to connect his Tesla Model 3 to his application on Apple. This driver had explained that he could not start his car with his phone, but only thanks to the key in the form of a card he had with him.
Other testimonies on Twitter reported this breakdown: "
I am stuck an hour from home because I normally use my phone to start my car
", "
I cannot open my car
". Identical testimonies had been reported on the social network from several countries, including the United States, Canada, Denmark, or even Germany. “
HUNDREDS of Tesla owners are stuck outside their cars (...). I am one of them. They said that we would help the environment by owning an electric car, but + walking + is not what I thought,
”quipped another user, explaining that he did have his card, but that she was remained in the passenger compartment of the car.