The great crown deprived of counters?
Users denounce the probable closure of reception points in around twenty stations in Yvelines and Val-d'Oise.
Concretely, it will soon no longer be possible to buy tickets from an SNCF agent.
The disappearance of this service could occur at the beginning of next year, according to the railway unions and representatives of users, reassembled.
The stations of Bréval, Rosny-sur-Seine, Bonnières-sur-Seine, Gargenville, Triel-sur-Seine… are concerned.
While most travelers have a Navigo card that can be recharged by phone or at the terminals of major train stations, the problem will arise for occasional customers, people without a smartphone, foreigners who do not have a good command of French or those victims of illectronism ... "It is the policy of a fait accompli, carried out without consultation and in contempt of travelers, denounces Louis Gomez, president of the committee for the defense of users of the western Paris region. People are attached to their stations, some of which have been around for 150 years. The SNCF despises some of the users who already suffer, on a daily basis, from train delays and the overhaul of timetables. This spokesperson asked for a meeting with Valérie Pécresse, president of the regional council and Île-de-France mobilities,the organization that manages the transport offer in the Paris region.
"A reflection in progress" according to the SNCF
Asked, the SNCF refuses to confirm or deny the closure of these counters, yet planned, according to the unions, from January.
“We are currently working on a further development of station services better suited to new passenger behavior.
The reflection is in progress ”, one is satisfied to indicate.
In the meantime, there are signs telling users how to order electronic tickets.
Logically, an Internet connection is essential ...
This frustration further increases the feeling of downgrading experienced by users of suburban stations, who have seen services and rotations decrease over the years.
A paradoxical situation when for years, and even more since the start of the Covid pandemic, these sectors have seen their population inexorably increase.
