At the end of the year, there are many festivals, and many citizens will gather in the restaurant.
According to the customs, over half of the complaints received in the past three years related to violations of the Trade Descriptions Regulations were related to goods. In addition, complaints related to the catering industry accounted for 20% of the total, mainly related to misrepresentation of food ingredients, origin, etc., and 12 related prosecutions were prosecuted last year. The number of cases has tripled compared with 2018. In addition to some restaurants using cheap scorpion willow as grouper, online food purchases are popular during the epidemic, and there are also more complaints about wrong goods or payment but not being able to receive them.
The Customs has launched two new promotional videos, designing a new role "Leave a Vacation" to remind the public to beware of "middle position", such as paying attention to whether the restaurant's publicity is exaggerated and inaccurate, setting out the details of the "tea place" charges, etc.
Hong Kong Customs Trade Descriptions Investigation Division (1) Chief Trade Control Officer She Huixian said that complaints involving the catering industry accounted for 20% of the total, mainly related to misrepresentation of food ingredients and origin. Abalone, has successfully prosecuted a case of "Uh, uh, uh", that is, the restaurant owner made cheap dragon fillet into "baked cheese grouper rice." The investigation revealed that the relevant food supplier originally used the catfish as the dragon fillet, and the result was double crimes. Cheng was fined. She Huixian said that all retailers, suppliers, and importers have the responsibility to ensure that the ingredients of the food comply with the declaration.
Online food shopping is popular during the epidemic. She Huixian said that she noticed online shopping complaints about the wrong goods or paid but failed to receive the goods. Because the citizens could not directly check the goods before buying, and did not know the seller’s background, they called on the public to pay attention to whether there are exaggerated and false propaganda. The content, if in doubt, you can report to the customs.
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In addition, the customs is concerned about complaints involving the sale of automobiles. There have been cases of prosecutions showing that second-hand car dealers provided non-implementation of car mileage, and fraudulently sold cars that only drove 44,000 kilometers, but the actual number was 130,000 kilometers. She Huixian said that the customs attaches great importance to this. Such complaints will affect the safety of roads and citizens.
In order to strengthen publicity and remind the public to protect their rights and interests, the Customs has launched two new promotional videos, both featuring the new character "Leaving Fake" as the protagonist, reminding diners to pay attention to whether the restaurant leaflet is suspected of exaggerating, using cheap ingredients as expensive materials, and whether it is listed. Explain the details of the charges for the "tea place", whether there is any over-collection of tea and mustard, etc.
In another short video, "Xu Fake" is incarnate as a used car dealer, tampering with the mileage in order to sign an order and so on.
The customs also produces relevant promotional materials, which will be distributed to the public free of charge.
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