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Sparkassen: Important changes are coming - what should change for customers

2021-11-27T10:59:44.717Z


Online banking will change for Sparkasse customers in the future: the S-Group wants to gradually roll out a new system on its website. The most important innovations.


Online banking will change for Sparkasse customers in the future: the S-Group wants to gradually roll out a new system on its website.

The most important innovations.

Berlin / Munich - The Sparkassen Group is introducing a new system that will make online banking much easier for customers in the future.

The conversion of the website will make it more intuitive for consumers *, the usability should save time and lead to the goal faster.

The revised design of the application is currently still in a test phase, but users can, if they wish, try out the new online banking using a demo version and, if they like, register for it.

Sparkasse renews online banking: aiming for easier use

As the Sparkassen Group

explained

to

Merkur.de *

on Thursday

, the new website can currently be used in certain regions and will be gradually expanded to other branches in the coming months.

The new online banking is already available on various websites, including the cities of Hanover, Nuremberg, Paderborn, Düsseldorf and Bremen.

In the course of 2022, the Sparkasse portals in other regions are to be equipped with the modernized front end.

There is also specific information about the advantages the new system has in store for customers: On the one hand, logging in via computer and mobile device such as smartphone or tablet should work more easily.

In addition, navigation should become significantly easier in the future (online banking apps being tested).

So-called “multibanking” should also work more easily in the future.

Accounts or custody accounts at other banks can be integrated into the Sparkasse system by the user in order to have a better overview of the finances.

Payments at other financial institutions can also be processed by the Sparkasse platform.

Another pragmatic peculiarity is that a dealer or company logo appears when account movements are made, in order to be able to define debits and additions more quickly.

Online banking at Sparkasse and Co .: Often a nuisance, especially for older people

Another adjustment comes into play for transfers: the control is simplified and the standing orders area is integrated directly into the corresponding mask in order to save clicks and time.

How the new online banking system of the Sparkasse * will be received by customers should be seen in the course of 2022.

Online banking is often a hurdle, especially for older people. In addition, many banks continue to thin out their branch networks.

The modernized software should also make it easier for older people to use Internet banking.

Meanwhile, a number of Sparkasse customers are annoyed: After the BGH ruling on fee increases, they are actually entitled to repayments.

But many savings banks hold out their customers *.

(PF) * Merkur.de is an offer from IPPEN.MEDIA.

Source: merkur

All news articles on 2021-11-27

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