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In Brive, the hospital hires actors to assess the work of the staff and the situation escalates

2021-12-06T15:52:56.447Z


Hired by the management of the hospital center, two actors pretended to be sick and surveyed the various departments to verify their proper functioning. One of them finally denounced, while their "scenario" turned into a fiasco.


It's a very bad play that was played for several days at the Brive-la-Gaillarde hospital.

As revealed by our colleagues from

La Montagne

, the management of the establishment hired actors in mid-November, who were supposed to pretend to be patients, and thus verify the proper care of the sick by the staff.

Only the heads of poles and service executives were in the know.

The process could have lasted a few more days, if one of the actors had not denounced himself, overwhelmed by the gruesque situation in which he found himself.

Passing himself off as a lost man, he quickly sowed discord in the corridors, and created an incident in the psychiatry department.

Read alsoCovid-19: should we fear a saturation of hospitals?

Questioned by France Bleu Limousin, the secretary of the hospital section at CFDT Jean-Pierre Salès does not take offense. “

The patient did not play a lost person but showed serious psychological disorders if not severe. A nurse must have come to the aid of the secretary. Then a doctor had to shorten his consultation to help the nurse. It's a waste of time. It is regrettable, lamentable, pathetic to act like this, ”he

explains.

He is especially indignant at the sly nature of the approach.

“It's disgusting as a practice.

That we make surveys useful to all, why not!

But in an open and official way.

We warn

. ”

A case that comes as the Covid-19 epidemic is starting again.

“The Brive hospital triggered the White Plan.

When a period is complicated and this is the case for the staff, we do everything to improve it and we avoid adding tension ”

, denounces Jean-Pierre Salès.

A second round in 2022?

Asked by local radio, hospital director Michael De Cunha recognizes that an actor

"has gone too far"

, but assumes a

"less technocratic" process,

and a method

"that we find a lot in the world of the company. "

The health manager explained to France Bleu that

“this program was set up to self-assess patient care before the arrival of visiting experts in June 2022 which will allow the hospital center to obtain the 2020 Certification. C is an administrative obligation. The goal was not to put the agents in difficulty. ”

Even.

A lively controversy which therefore does not dissuade the management of the hospital from continuing to evaluate its services.

A similar process will be on the table at the next Establishment Technical Committee, Thursday, December 9.

Staff and unions now fear that the experience will be repeated in 2022. And Jean-Pierre Salès to warn:

“The majority of caregivers are disgusted.

It is a lack of confidence.

The break is there.

Be careful."

Source: lefigaro

All news articles on 2021-12-06

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