A group of more than 10 people from the Independent Supervision Police Complaint Handling Committee (IPCC) visited the new generation report room of Ngau Tau Kok Police Station today and inspected the detention facilities in the police station to understand a series of optimized equipment in the report room and ensure detention Room safety warning and monitoring system.
In this event, the police introduced to the CCCC a series of optimized equipment in the new generation report room, including partitioned counters with screens, electronic systems for public enquiries and other police services, and newly added self-service kiosks. .
The self-service kiosk can provide the public with an additional convenient way to report lost property and help relieve the pressure on the staff in the report room during peak hours.
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The members of the IPCC also inspected the detention facilities in the police station and learned about the warning system and closed-circuit television monitoring system that help ensure the safety of the detention room.
The police also showed members the "Smart Electronic Review" officially implemented in the second quarter of this year. This project uses technology to streamline daily manpower and management processes, allowing frontline personnel to smoothly complete various regular inspections and supervision tasks, and at the same time enhance supervisory staff Self-censorship and regulatory effectiveness.
The Chairman of the IPCC, Ms. Wang Peishi, and nine members and representatives of the Secretariat, attended the event, including Director Lin Xiaotong, Assistant Commissioner (Service Quality) Zeng Yanshuang, and Chief Superintendent (Complaints and Internal Investigation Division) Ouyang Min Accompanied by Yi and others, the tour will take place.
Wang Peishi hopes that the new equipment will help improve the efficiency of the overall work process of the police force and reduce complaints more effectively.
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