The IPCC visited the new generation report room of Ngau Tau Kok Police Station today (6th). The police introduced a series of optimized equipment. Among them, the newly added self-service kiosks facilitate the public to report lost property and reduce the pressure on manpower. The IPCC also inspected Detention facilities in the police station, understand the warning system and closed-circuit television monitoring system to ensure the safety of the detention room.
The chairman of the IPCC, Wang Pei-shi, hopes that the new equipment will help improve the service quality of the police force and reduce complaints.
The Chairman of the Police Commission Wang Peishi and other members visited the new generation report room of Ngau Tau Kok Police Station.
(Picture provided by the Police Supervision Commission)
IPCC Chairman Wang Peishi, Secretary-General Mei Daming, representatives of the Secretariat and 9 members visited the report room of Ngau Tau Kok Police Station. Internal Investigation Division) Ouyang Minyi and CAPO representatives accompanied.
The police introduced a series of optimized equipment in the new generation report room, including partitioned counters with screens, electronic systems for public waiting inquiries and other police services, as well as newly added self-service kiosks, which not only provide citizens with one more convenience It also relieves the pressure on the staff in the report room by reporting lost property.
"Smart electronic review" enhances supervisors' self-regulatory effectiveness
The members of the IPCC also inspected the detention facilities in the police station and learned about the warning system and the closed-circuit television monitoring system to ensure the safety of the detention room.
The police also showcased the "Smart Electronic Inspection" officially implemented in the second quarter of this year, which uses technology to streamline daily manpower and management processes, allowing frontline personnel to smoothly complete various regular inspections and supervision tasks, and at the same time enhance the self-examination and supervision of supervisors efficacy.
Wang Peishi: Make full use of new technology to increase efficiency and reduce complaints
The chairman of the IPCC, Wang Pei-shi, said that the police force has been committed to improving service quality at different levels, strengthening the training of frontline police officers and the public in communication skills, and also making full use of new technology to launch a number of digital facilities and systems in various district police stations. The Police Commission hopes that the new equipment will help improve the efficiency of the overall work process of the Police Force and reduce complaints more effectively. In the past 12 years, the Police Commission has made 180 suggestions for improvement to the police.
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