A male clerk from an authorized distributor was arrested for selling the old Mi 11 smartphone at the Mong Kok Xianda store

A female customer bought a "Mi 11" smart mobile phone worth about 2,800 yuan at a mobile phone retail store in Xian Tat Plaza, Mong Kok, during which the male clerk claimed that the mobile phone was brand new and that the store was of a related mobile phone brand Approved distributors.

The female customer was not afraid of fraudulent payment for the purchase, and unexpectedly found that the mobile phone was operating abnormally and damaged when using the mobile phone.

After investigation by the Customs, a 29-year-old male clerk was arrested today (13th).

+1

The Hong Kong Customs Copyright and Trademark Investigation Division Senior Inspector Tsang Kai-ting, the first group of the investigation of unscrupulous business practices, described the case this afternoon, saying that the Customs received a report in November this year, referring to a mobile phone retail store in Mong Kok where a male salesperson was selling smart phones. When using a mobile phone, he allegedly made a false claim to a customer that an old smartphone was used as a brand new phone; during this time, the male salesperson even falsely claimed that his retail store was an approved distributor of the mobile phone brand, but the informant found out that the smartphone was operating There was an abnormality, and the suspected mobile phone was not brand new, so it was reported to the customs.

After investigation, the customs found that the mobile phone involved had been activated before being sold to the whistleblower, and it was not a brand new one. In addition, the customs also found that the mobile phone retail store involved was not an authorized distributor of the relevant mobile phone brand.

Officers took action today and arrested a 29-year-old male salesperson for violating the Trade Descriptions Ordinance.

The investigation revealed that the retail store involved sold the mobile phone at a price of about 2,800 yuan, which was similar to the market price. However, the arrested shop assistant suspected that the old phone was sold as a new phone.

However, this case has nothing to do with citizens buying smartphones to install the mobile app "Travel with peace of mind".

The customs reminds consumers to patronize reputable shops, they should carefully check and verify the external packaging information of the product, including model, color, capacity and color before payment; at the same time, they should also open the package to check whether the product matches the packaging information, and detailed Check the product, including checking whether the accessories are damaged.

If consumers have doubts about the function of the product and the operation of the machine parts, they should immediately ask the store staff for verification.

Consumers are also advised to check the information listed on the receipt, including clearly specifying the model, capacity and specifications of the mobile phone, and it is consistent with the purchased product.

01News