Uber Eats is out of service | The delivery staff said that the company did not mention compensation arrangements and was suspended for many days due to manual injuries

Earlier, the food delivery platform Uber Eats announced that it would terminate its business in Hong Kong at the end of this month. The Federation of Trade Unions Service Industry General Union received help from delivery staff, saying that Uber Eats did not respond to whether it would compensate the delivery staff, and that there were employees after work injuries. Work was stopped by "lock account".

The union stated that it is contacting Uber Eats from different channels to request a meeting. It believes that the delivery staff and the platform should be in an employment relationship, so labor benefits should be provided to them, and severance payments and long-term service payments should also be paid to employees who have worked for more than two years at the end of the operation. .

At present, the delivery staff of Uber Eats are mainly divided into "freedom" and "package clock". Among them, the delivery staff in the form of package clock have fixed working hours and working area. It is stipulated to work no less than six days a week. If you need to ask for leave, you must apply in advance. It is approved, and a doctor’s certificate must be provided in time for sick leave.

A Yu, who has joined Uber Eats for two and a half years, said he accidentally injured his right knee when he drove a motorcycle from Tsim Sha Tsui to Kowloon Station on the 12th of this month.

After calling the police, he was sent to the hospital by ambulance for treatment. It took about six hours to get the doctor's paper.

The delivery staff was required to hand in the doctor's paper within one hour after reporting the injury

A Yu pointed out that he had notified the company using the mobile app immediately after the injury, but the other party only stated that they would assist in processing the order, and requested that the doctor's paper be submitted within one hour.

A Yu said that because he was unable to submit the submission in time, he had been "locked to account" on the day of his injury and had been suspended until now; and he checked the platform several times through the App afterwards, but only received a "mechanical" reply from the other party stating that "has been handed over to the relevant team." deal with".

Uber Eats announced earlier that it will terminate operations in Hong Kong at 11:59 PM on December 31.

(Profile picture)

Union: One-way communication allows delivery workers to receive only mechanical replies

Wang Shile, chairman of the Free Workers Branch of the Service Industry Federation, pointed out that the platform's takeaways have most of the control, including the ability to change the work area of ​​the takeaways, and the establishment of a punishment mechanism. On weekdays, the takeaways can only communicate with the platform through the mobile app. , Often only received "mechanical replies."

Wang Xuhui pointed out that the platform will issue company guidelines to sellers through the one-way telegram channel, but the sellers can only follow it. He believes that the company should provide the sellers with labor benefits, including annual leave, statutory holidays, etc. Recently the company announced the end In operation, it should also take the responsibility of the employer to pay severance pay and long service payment to employees who have worked for more than two years.

Take-out platform "hegemony" taking shape?

Drivers’ food shops are affected by Uber Eats suspension | Takeaways worries that the two Taiwan’s dominance will be difficult to improve treatment. Join the double-open army to protect Foodpanda takeaways. Foodpanda takeaways deliver meals and fracture.

01Community