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Bureaucrat mowers: The Public Inquiries Unit in the Knesset works for the citizen Israel today

2021-12-20T21:30:21.919Z


Yuval Semyonov was mistakenly ordered to pay 62,000 shekels for surgery and begged for help. • In the unit, they heard about the case, enlisted to help and the debt was covered.


Yuval Semyonov, a returning resident of Russia and a 72-year-old heart patient, has almost given up.

About two years ago he returned to Israel from Moscow, and on the day of his immigration suffered a heart attack.

"They took me to Hillel Yaffe Hospital in Hadera and did a complex catheterization in the intensive care unit."

But at this point his problems had only just begun.

"Because the heart attack took place on the day I returned to Israel, I did not have time to register with the HMO, and after my release I was asked at the hospital to pay NIS 62,000 for hospitalization and surgery. My wife and I are retired, and we had no way to pay the high amount. National, but no body has helped. "

Semyonov described his difficult story in a letter to the staff of the Knesset's Public Inquiries Unit, which aims to help Israeli citizens whenever the bureaucracy subdues the citizen.

"You are the only ones now who can understand my situation and help me, because the hospital wants to transfer my debt to execution," he wrote.

Those who received the application were Moshe Inbar, head of the public inquiries department at the unit, and Karim Abu Janab, coordinator of the public inquiries department.

They immediately realized that this was a terrible coincidence for which Semyonov, the returning resident, did not have time to register with the HMO due to a recent heart attack.

Due to the great urgency before the debt was transferred to execution, Knesset employees turned to the Ministry of Social Equality, which assists the elderly, and also asked for its immediate intervention.

"It was clear to us that we had to help Jubilee," Inbar told Israel Today yesterday. Very short, and his family planned to take care of all the bureaucracy at the beginning of the week.At ten o'clock at night Lecca would lead the heart attack - and the rest of the story is already known.

"We made sure that a letter was sent to the Ministry of Health, and that the ministry would handle the case. After our close monitoring, it became clear that the case was discussed in the inter-ministerial committee, and the debt coverage was approved. We contacted Margarita, the patient's daughter "The debt has been settled. These are the moments for which we come to the Knesset every morning, imbued with a sense of mission and a desire to help."

In the section's conversation with daughter Margherita, she expressed appreciation for the activities of the Knesset unit and said: "The Knesset was very helpful to Dad. "The Knesset is handling Dad's case, they have stopped."

Margarita went on to point out that "the hospital staff and ward that took care of Dad were great, and the collection department was also patient and waited a year and eight months for payment. It should be understood that my parents are on Social Security old age pension and they live in rented accommodation. "If this case in front of the hospital had not been resolved."

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Source: israelhayom

All news articles on 2021-12-20

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