Hong Kong Disney increased its fare on November 20 last year. This time, it launched a 30% discount for the renewal of the annual ticket "Wonderful Everywhere", attracting members to renew in advance.
However, some Gold Card members found that Disney recently changed the terms of the offer, and the 24 free parking that was originally enjoyed by the company became only available before March 21, which caused dissatisfaction.
The Disney website still states that gold card users can "enjoy 24 free parking a year", but the terms at the bottom of the page specify that it can be used from January 1 to March 21.
Disney's reply to "Hong Kong 01" stated that the park will review membership benefits and terms at the end of each year.
"Hong Kong 01" has consulted the Consumer Council on the incident.
In the past, Disney Annual Pass Gold Card users were able to park 24 times for free throughout the year, but some netizens discovered that Disney recently changed the terms of the offer to 24 times free of charge from January 1 to March 21, 2022. The use period has been greatly reduced. , It also refers to the members who have called customer service for inquiries. Even members who have renewed their membership before will be affected by the changes to the terms.
The gold card discount profile on Disney’s current website is still described as "24 free parking a year, and discounts thereafter", but the bottom of the page points out that it is the most from January 1st to March 21st Free parking for 24 days and the use time is only 3 months.
A large number of Internet users were dissatisfied with Disney's revised terms, and they criticized Disney for breaking its promise and misleading. Some people said that the upgrade to the gold level was mainly for free parking, and they called for complaints to the Consumer Council.
A spokesperson for the Hong Kong Disneyland Resort responded that the park will review and adjust the membership benefits and terms of the "Wonderful Everywhere" annual pass at the end of each year, and provide different member-exclusive benefits from time to time, including reviewing and updating the park as usual. Car preferential policy. There is currently no plan to cancel all free parking offers for Golden Card members.
Details of the latest offers will be announced in due course.
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