A decoration company in Mong Kok suspected that the goods were not in order. Some citizens used the company to decorate and customize furniture last year. However, when they received the furniture twice, they found that the specifications such as materials and colors did not match those specified in the contract, so they complained to Hong Kong Customs and Excise Department. .
After investigation, Customs arrested a male director and salesperson of the decoration company involved in the case today (12th).
The decoration company involved is located in Kuaifu Street, Mong Kok. The arrested 49-year-old male director and salesperson of the decoration company was suspected of violating the product description.
Tsang Kaiting, Senior Inspector of the Copyright and Trademark Investigation Division of Hong Kong Customs, explained the case this evening, saying that the Customs received a report from the public in September last year, alleging that a male director and salesperson of a decoration company, in the process of discussing the details of the decoration, repeatedly told customers to It means that the furniture customization service in the renovation project will be manufactured according to the specifications specified by the customer, and the relevant specifications are also clearly marked in the customer's contract.
However, when the customer received the first batch of furniture, they found that the specifications of the furniture were significantly different from those shown in the contract.
The male director immediately stated that he would terminate the contract and the renovation works, in order to threaten customers to accept the batch of furniture, and promised that the second batch of furniture would be made to order according to the specified specifications.
Unexpectedly, when the customer received the second batch of furniture, they also found that the specifications of the furniture were significantly different from those shown in the contract.
The whole project involved an amount of 270,000 yuan, of which the custom-made furniture part involved about 80,000 yuan. However, after receiving the custom-made furniture, the victim has not paid the remaining expenses, and the specific loss is still being counted. middle.
During the operation, Customs arrested the 49-year-old male director and salesperson of a decoration company, and seized timber, samples and documents from the decoration company for further investigation.
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